The Reducing Scam Calls and Scam SMS industry code, claimed ACMA, has been effective at deterring scams. It requires SMS service providers to identify, trace, and block suspected SMS scams, and to conduct checks on organisations using text-based sender IDs.
Carriage service providers (CSPs) are required to report to the ACMA blocked scam calls and SMS during each quarter.
This quarter’s figure shows more scammers are being blocked than ever before, with 33% more scam calls blocked than the previous quarter.
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Australians reported at least $3.1 billion in scam losses in 2022, an 80% increase on total losses recorded in 2021.
According to Minister for Communications Michelle Rowland, the May budget included funding for ACMA to design a new SMS Sender ID Registry to stop scammers spoofing trusted brand names – like Linkt or Australia Post – in text headers to deceive Australians.