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Broadband News

Wednesday, 18 October 2017

NBN complaints more than doubling a 'cause for concern': TIO

While the TIO has said complaints about NBN are expected to grow during the acceleration of the rollout, it has called this year's 160 percent increase concerning, while NBN called it 'unfortunate'.

Source: ZDNet Australia

Internet Australia hits out at ‘dramatic surge’ in telecoms complaints

Internet Australia says the “dramatic surge” in complaints by consumers and small business about telecommunications services, particularly Internet services, is unacceptable and must be urgently addressed by the entire retail and wholesale supply chain.

Source: iTWire

Wi-fi flaw confuses Aussie internet users

Confusion is sweeping Australian internet users after the disclosure of a flaw in the WPA2 protocol used to secure wi-fi, with many unsure of what they need to patch.

Source: iTnews Australia

Internet cable between Perth and Singapore back online

The SEA-ME-WE3 subsea internet cable connecting Perth to Singapore has finally been repaired after suffering multiple cuts since late August.

Source: iTnews Australia

NBN services complaints “cause for concern”

Australia's Telecommunications Industry Ombudsman reports 159.3 per cent surge in complaints about NBN-related services.

Source: ARN

Tuesday, 17 October 2017

NBN Co to move into flagship Sydney office

NBN Co will consolidate five Sydney workspaces into a single flagship office in North Sydney from late 2019.

Source: iTnews Australia

Telstra frets over TPG mobile threat

Telstra is expecting TPG’s forthcoming mobile network to be a “formidable” competitor that will impact service prices.

Source: iTnews Australia

Telstra reveals NBN payment plan amid market headwinds

Telstra has revealed its latest plans to tackle the combined headwinds created by the NBN and an increasingly competitive market.

Source: ARN

Monday, 16 October 2017

Superloop completes AU$10m NuSkope acquisition

The South Australian ISP has been scooped up by the APAC fibre infrastructure firm for a total of AU$10 million.

Source: ZDNet Australia

Vodafone expects network traffic to double as Supercars fans flock to Gold Coast

Vodafone is anticipating a bumper weekend of network activity as "more fans than ever before take to social media to share their favourite moments from the Vodafone Gold Coast 600" this Friday 20 October to Sunday 22.

Source: iTWire

Telstra pays to test 41,000km of network coverage

Telstra has paid four network test teams to drive and walk 41,000km to test the strength of mobile signals across Australia.

Source: iTnews Australia

NBN Co attacks backlog of "aged" support tickets

NBN Co is “working flat out” to resolve support tickets for new connections that have languished in its systems for a month or more.

Source: iTnews Australia

NBN outlines efforts to boost customer experience

NBN says it is working to revamp its communications processes to ensure that retail service providers (RSPs) that sell services over the National Broadband Network are kept in the loop when it comes to network outages and similar incidents that can affect end users.

Source: Computerworld

nbn tackles connection delays amid activation milestone

nbn is stepping up its efforts to reduce lengthy connection times as it notches up three million activations on the network.

Source: ARN