Broadband News
Mon, 10th Aug 2026
Federal police urged to investigate 'concerning' subsea cable fault
Two subsea cables off the coast of Perth, vital for international communications, suffered a fault over the weekend, and the company that owns them urgently wants to know what happened.
Source: ABC News
AFP assessing report in connection with Perth cable faults
The Australian Federal Police is assessing a report of a potential crime after the owner of two undersea cables laid in protection zones near Perth revealed faults commonly attributed to ship activity.
Source: iTnews Australia
Australian telcos advise customers to dial up vigilance against census impresonator scams
Australia’s major telcos are warning customers to be vigilant against scammers who may use the Census to trick them into sharing access to personal data and financial information.
Source: iTWire
Thu, 06th Aug 2026
Aussie Broadband actively exploring AI in customer service
Aussie Broadband is actively exploring AI as a handoff technology for routine and repetitive customer support requests.
Source: iTnews Australia
Wed, 05th Aug 2026
ACCC to consider mandatory domestic mobile roaming
The Australian Competition and Consumer Commission may soon force mobile network operators to share each other’s infrastructure, particularly in regional areas.
Source: iTnews Australia
Thu, 30th Jul 2026
NBN Co using AI to draft incident reports, prepare field crews
NBN Co is using artificial intelligence to prepare the “first cut” of post-incident reports and to better prepare crews to fix damaged infrastructure, amid a flurry of new use cases.
Source: iTnews Australia
Optus sued over Triple Zero outage linked to two deaths
Optus paid $12 million over its 2023 emergency call failures. This time the maximum exposure runs past $500 million.
Source: SMH
Singtel confirms talks to sell Optus stake
Singtel has confirmed it is shopping a stake in its Australian subsidiary Optus after reports indicated around one-third of the telco may be up for sale.
Source: iTnews Australia
Mon, 27th Jul 2026
Live: AusAlert siren rings out across millions of Australians' phones
Millions of mobile phones and devices have been sent warning signals as part of the nationwide AusAlert emergency system trial. Follow live.
Source: ABC News
Fri, 24th Jul 2026
Microsoft investigating reported Teams outage across Asia-Pacific
Microsoft is investigating an issue affecting Microsoft Teams, with users reporting widespread issues.
Source: ABC News
Thu, 23rd Jul 2026
'Terribly expensive for no service': Claims new mobile maps still not accurate
Telcos were forced to publish mobile phone coverage maps to new standards last month, but some Telstra customers say they still do not reflect reality.
Source: ABC News
Origin Energy confirms breach of customer data
Energy company Origin confirms there has been unauthorised access to and disclosure of some customers' data, a day after it announced it was investigating a "potential" breach.
Source: ABC News
Tue, 21st Jul 2026
ACMA pledge scheme helps decimate dodgy device listings
The Australian Communications and Media Authority (ACMA) says listings of unsafe mobiles phones and other shady radio devices have fallen dramatically since it introduced a voluntary scheme aimed at online retailers.
Source: iTnews Australia
Sun, 19th Jul 2026
Consumer rights lost in the digital media age are unlikely to come back
Sony’s decision to end PlayStation games on disc is the latest blow to physical media, but the digital games, movies and music you buy aren’t actually yours.
Source: SMH
Fri, 17th Jul 2026
Telstra broke its network with undocumented time fix
Telstra has revealed twin causes behind its nationwide mobile outage earlier this month, comprising an unrecorded configuration change on a Symmetricom SSU-2000 Network Time Synchronisation System unit, combined with a years-old outstanding firmware update.
Source: iTnews Australia
Wed, 15th Jul 2026
Nowhere to run to: Why angry Telstra users may stay put
Customers frustrated by last week’s nationwide Telstra outage have few reliable alternatives to switch to, according to telecommunications analysts.
Source: SMH
Labor takes a stand on data centre rules and AI copyright
The prime minister unveils Labor's plan for new AI national standards, warning Australia has a narrow window to set AI's "social license".
Source: ABC News
Tue, 14th Jul 2026
Australia to establish government AI office
Australia will create an office at the heart of government to manage the development of AI standards, seeking to balance the need to attract investment with effective regulation of the disruptive technology.
Source: iTnews Australia