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Broadband News

Friday, 19 October 2018

Government should have better Telstra USO info: Audit committee

The joint audit committee wants more information across cost savings and the number of phone services being provided by Telstra under the USO, as well as Telstra's net costs in supplying these.

Source: ZDNet Australia

ACCC hits hard with $170 million in penalties for consumer law breaches

The communications and telecommunications sector, including major telcos like Telstra, was under the glare of the spotlight of the competition watchdog, the ACCC in the 2017-2018 financial year, when it secured nearly $170 million in penalties for breaches of competition and consumer laws.

Source: iTWire

Thursday, 18 October 2018

Anti-piracy bill takes aim at ‘cyberlockers’, search engines

The government has introduced a bill that will significantly widen the scope of Australia’s site-blocking laws.

Source: Computerworld

Piracy site-block laws to be expanded

The government's piracy site-block amendment expands injunctions to search engine providers, reduces the burden of proving that a site is hosted outside of Australia, and expands it to sites that not only have the 'primary purpose' to those that have the 'primary effect' of infringing copyright.

Source: ZDNet Australia

New anti-piracy laws to target search engines

The government wants to significantly expand the scope of laws that currently allow copyright owners and licensees to seek court orders forcing Australian Internet service providers (ISPs) to block their customers from accessing sites that facilitate online piracy.

Source: Computerworld

NBN Co claims decrease in some categories of complaints

The NBN Co, the company rolling out Australia's national broadband network, has welcomed what it says is a drop in the number of complaints about retail services offered over the network in the second half of the financial year 2017-18, compared to the first half of the same year.

Source: iTWire

Wednesday, 17 October 2018

Spirit Telecom wins $1.7M Vic Govt contract in NBN alternative play

​Publicly-listed Spirit Telecom has been awarded $1.7 million to deliver high-speed broadband to the city of Horsham as an alternative to the NBN.

Source: ARN

YouTube confirms major technical issues

YouTube says it is working to fix problems preventing access to videos hosted on the service.

Source: Computerworld

Optus customers refunded $31M over third-party billing services

Optus has paid approximately $12 million to customers affected by its third-party billing services, with third party providers refunding another $19 million to Optus customers.

Source: ARN

Telstra says it could buy NBN when sold

Telstra has raised the prospect of its newly split out infrastructure business InfraCo making a commercial play for the NBN, should the government proceed to privatise the network in future.

Source: iTnews Australia

Telstra's board may be angry about the protest vote, but they have only themselves to blame

Telstra chair John Mullen says executives are paid too much and bonuses are too complex, but his board has only itself to blame for a massive protest vote, writes Stephen Letts.

Source: ABC News

Cake shop owner fears Telstra payphone will sink his business

A cheesecake shop owner in Melbourne's CBD says a payphone which includes a billboard over 2.5 metres high is blocking his shop front, and should be moved down the street to sit in front of Telstra's store instead.

Source: ABC News

Optus, you have a problem: Telco giant fuels complaints to ombudsman

Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes — and they're mostly about mobile services.

Source: ABC News

Telco complaints 'turning the corner': TIO

NBN complaints to the TIO are trending down despite more premises being activated, the TIO has revealed.

Source: ZDNet Australia

Telstra attracted most complaints in 2017-18, says TIO

Telstra residential and small business customers were the most vociferous complainants about phone and Internet issues in the last financial year, generating 82.528 complaints, a year-on-year increase of 7.7%, according to figures from the TIO released on Wednesday.

Source: iTWire