While the TIO has said complaints about NBN are expected to grow during the acceleration of the rollout, it has called this year's 160 percent increase concerning, while NBN called it 'unfortunate'.
Source: ZDNet Australia
Internet Australia says the “dramatic surge” in complaints by consumers and small business about telecommunications services, particularly Internet services, is unacceptable and must be urgently addressed by the entire retail and wholesale supply chain.
Source: iTWire
Confusion is sweeping Australian internet users after the disclosure of a flaw in the WPA2 protocol used to secure wi-fi, with many unsure of what they need to patch.
Source: iTnews Australia
The SEA-ME-WE3 subsea internet cable connecting Perth to Singapore has finally been repaired after suffering multiple cuts since late August.
Source: iTnews Australia
Australia's Telecommunications Industry Ombudsman reports 159.3 per cent surge in complaints about NBN-related services.
Source: ARN
NBN Co will consolidate five Sydney workspaces into a single flagship office in North Sydney from late 2019.
Source: iTnews Australia
Telstra is expecting TPG’s forthcoming mobile network to be a “formidable” competitor that will impact service prices.
Source: iTnews Australia
Telstra has revealed its latest plans to tackle the combined headwinds created by the NBN and an increasingly competitive market.
Source: ARN
The South Australian ISP has been scooped up by the APAC fibre infrastructure firm for a total of AU$10 million.
Source: ZDNet Australia
Vodafone is anticipating a bumper weekend of network activity as "more fans than ever before take to social media to share their favourite moments from the Vodafone Gold Coast 600" this Friday 20 October to Sunday 22.
Source: iTWire
Telstra has paid four network test teams to drive and walk 41,000km to test the strength of mobile signals across Australia.
Source: iTnews Australia
NBN Co is “working flat out” to resolve support tickets for new connections that have languished in its systems for a month or more.
Source: iTnews Australia
NBN says it is working to revamp its communications processes to ensure that retail service providers (RSPs) that sell services over the National Broadband Network are kept in the loop when it comes to network outages and similar incidents that can affect end users.
Source: Computerworld
nbn is stepping up its efforts to reduce lengthy connection times as it notches up three million activations on the network.
Source: ARN