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Broadband News


Thursday, 23/10/2014

TIO reports for the first time on NBN complaints

Delays in connecting users to the national broadband network dominated the first set of NBN-related complaints reported by the Telecommunications Industry Ombudsman.

Source: iTnews Australia

NBN complaints on the rise

The Telecommunications Industry Ombudsman has begun reporting a rise in complaints from customers connecting to the National Broadband Network.

Source: ZDNet Australia

Wednesday, 22/10/2014

Website blocking is not internet filtering: Australian government

The Department of Communications has argued that forcing ISPs to block certain websites under Section 313 of the Telecommunications Act is not a form of internet filtering.

Source: ZDNet Australia

NBN roll out continues as copper networks switch off in Crace

Copper wires for landline telephones in up to 2700 homes and businesses in Crace will be disconnected from Thursday as the NBN roll out continues in Canberra's north.

Source: SMH

iiTrial 2.0? iiNet back in court over P2P file sharing

For the second time, Internet service provider iiNet has been dragged to court over the alleged copyright infringement of some of its customers.

Source: Computerworld

ACCC won't factor in NBN Co payments in pricing decision

The Australian Competition and Consumer Commission has stated the regulatory value of Telstra’s assets, rather than payments made to Telstra by NBN Co, will set the price for wholesale fixed line services.

Source: ARN

Telstra move to raise network access charges 'ludicrous'

Telstra's competitors have criticised the telco's bid to increase what it can charge for access to its network.

Source: ABC News

Tuesday, 21/10/2014

Australian government warrantless data requests pass 500,000

The Australian communications watchdog has revealed that Australian government agencies are accessing more data than we previously thought.

Source: ZDNet Australia

ACCC: Telstra promises improved Aussie Consumer Law compliance

Telstra is famous for a few things: hopeless customer service, ACCC dealings, awesome Next G/4G networks, playing hardball with the Government and competitors and using Magda Szubanski in its latest ads touting customer service.

Source: iTWire

Telstra accused of misleading customers on mobile phone rights

Telstra has been forced to review its handling of complaints about faulty mobile phones after an investigtion by the consumer watchdog uncovered 400 instances where customers may have been misled.

Source: iTnews Australia