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Broadband News


Thursday, 23/10/2014

'Red tape' Bill takes out reporting for telco customer data disclosures

The Australian government's 2014 'Spring Repeal Day' could see the removal of the Australian communication watchdog's unwarranted data request disclosure and reporting requirements.

Source: ZDNet Australia

NBN Co expects Telstra deal to be signed by Christmas

NBN Co expects to have reached a deal to resign its $11.2 billion definitive agreements with Telstra by the end of the year, with the network builder’s chief executive today revealing the two had reached material agreement on the new contract.

Source: iTnews Australia

NBN Co posts $252 million loss in first quarter

NBN Co has recorded a loss of $252 million and revenue of $29 million in its 2015 first quarter financial results.

Source: ARN

Telstra's mobile growth slows

After years of adding millions of customers onto its mobile network, Telstra CEO David Thodey has admitted that the company is entering a phase of slowed growth.

Source: ZDNet Australia

Perth call centre staff have language problems, says Telstra chief David Thodey

The next time you get mad at Telstra's call centre staff for having poor English, there is a 50 per cent chance you should aim your rage at Perth and not Mumbai or Manila.

Source: SMH

TIO reports for the first time on NBN complaints

Delays in connecting users to the national broadband network dominated the first set of NBN-related complaints reported by the Telecommunications Industry Ombudsman.

Source: iTnews Australia

NBN complaints on the rise

The Telecommunications Industry Ombudsman has begun reporting a rise in complaints from customers connecting to the National Broadband Network.

Source: ZDNet Australia

Wednesday, 22/10/2014

Website blocking is not internet filtering: Australian government

The Department of Communications has argued that forcing ISPs to block certain websites under Section 313 of the Telecommunications Act is not a form of internet filtering.

Source: ZDNet Australia

NBN roll out continues as copper networks switch off in Crace

Copper wires for landline telephones in up to 2700 homes and businesses in Crace will be disconnected from Thursday as the NBN roll out continues in Canberra's north.

Source: SMH

iiTrial 2.0? iiNet back in court over P2P file sharing

For the second time, Internet service provider iiNet has been dragged to court over the alleged copyright infringement of some of its customers.

Source: Computerworld

ACCC won't factor in NBN Co payments in pricing decision

The Australian Competition and Consumer Commission has stated the regulatory value of Telstra’s assets, rather than payments made to Telstra by NBN Co, will set the price for wholesale fixed line services.

Source: ARN

Telstra move to raise network access charges 'ludicrous'

Telstra's competitors have criticised the telco's bid to increase what it can charge for access to its network.

Source: ABC News

Tuesday, 21/10/2014

Australian government warrantless data requests pass 500,000

The Australian communications watchdog has revealed that Australian government agencies are accessing more data than we previously thought.

Source: ZDNet Australia

ACCC: Telstra promises improved Aussie Consumer Law compliance

Telstra is famous for a few things: hopeless customer service, ACCC dealings, awesome Next G/4G networks, playing hardball with the Government and competitors and using Magda Szubanski in its latest ads touting customer service.

Source: iTWire

Telstra accused of misleading customers on mobile phone rights

Telstra has been forced to review its handling of complaints about faulty mobile phones after an investigtion by the consumer watchdog uncovered 400 instances where customers may have been misled.

Source: iTnews Australia