Oz Broadband Speed Test

Aussie Broadband tops customer satisfaction ratings


Aussie Broadband has topped a Roy Morgan survey of over 1000 Australians to retain the top spot in customer satisfaction for the third month in a row. Aussie Broadband had a customer satisfaction score of 92% for November 2019, well ahead of Internode (79%), TPG (79%) and iPrimus (78%).

The industry average is 74%, with Telstra, Optus and Dodo all coming in with a 72% customer satisfaction rating.

Aussie Broadband Plans All Broadband Plans from Results

Roy Morgan's data is comprehensive, and is gathered by "in-depth personal interviews with over 1,000 Australians each week face-to-face in their homes."

Roy Morgan CEO Michele Levine says that Aussie Broadband "has proven that ISPs of any size are able to earn customers' confidence in delivery of a quality service."

Popular Aussie Broadband Plans

Broadband Plans from Survey Results

Source: Roy Morgan


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