Broadband News
Sun, 16th Aug 2026
Social media firms urge caution on early Australia under-16 ban data
Top social media platforms urged the Australian government not to place too much weight on early evidence showing most children still use their products despite a landmark under-16 ban, as lawmakers weigh tougher penalties and investigative powers for regulators.
Source: iTnews Australia
Thu, 13th Aug 2026
‘Accountability rests with me’: Telstra boss rakes in $6.8m but Triple Zero outage costs her
Vicki Brady’s pay package rose 11 per cent for a financial year that ended three weeks before the nationwide outage that cut off Triple Zero calls, but the incident did hit her hip pocket.
Source: SMH
Tue, 11th Aug 2026
Why Grand Theft Auto’s Netflix deal is creating controversy
Eager players will get their first look at the blockbuster game early on August 28. There’s just one catch.
Source: SMH
Mon, 10th Aug 2026
Federal police urged to investigate 'concerning' subsea cable fault
Two subsea cables off the coast of Perth, vital for international communications, suffered a fault over the weekend, and the company that owns them urgently wants to know what happened.
Source: ABC News
AFP assessing report in connection with Perth cable faults
The Australian Federal Police is assessing a report of a potential crime after the owner of two undersea cables laid in protection zones near Perth revealed faults commonly attributed to ship activity.
Source: iTnews Australia
Australian telcos advise customers to dial up vigilance against census impresonator scams
Australia’s major telcos are warning customers to be vigilant against scammers who may use the Census to trick them into sharing access to personal data and financial information.
Source: iTWire
Thu, 06th Aug 2026
Aussie Broadband actively exploring AI in customer service
Aussie Broadband is actively exploring AI as a handoff technology for routine and repetitive customer support requests.
Source: iTnews Australia
Wed, 05th Aug 2026
ACCC to consider mandatory domestic mobile roaming
The Australian Competition and Consumer Commission may soon force mobile network operators to share each other’s infrastructure, particularly in regional areas.
Source: iTnews Australia
Thu, 30th Jul 2026
NBN Co using AI to draft incident reports, prepare field crews
NBN Co is using artificial intelligence to prepare the “first cut” of post-incident reports and to better prepare crews to fix damaged infrastructure, amid a flurry of new use cases.
Source: iTnews Australia
Optus sued over Triple Zero outage linked to two deaths
Optus paid $12 million over its 2023 emergency call failures. This time the maximum exposure runs past $500 million.
Source: SMH
Singtel confirms talks to sell Optus stake
Singtel has confirmed it is shopping a stake in its Australian subsidiary Optus after reports indicated around one-third of the telco may be up for sale.
Source: iTnews Australia
Mon, 27th Jul 2026
Live: AusAlert siren rings out across millions of Australians' phones
Millions of mobile phones and devices have been sent warning signals as part of the nationwide AusAlert emergency system trial. Follow live.
Source: ABC News
Fri, 24th Jul 2026
Microsoft investigating reported Teams outage across Asia-Pacific
Microsoft is investigating an issue affecting Microsoft Teams, with users reporting widespread issues.
Source: ABC News
Thu, 23rd Jul 2026
'Terribly expensive for no service': Claims new mobile maps still not accurate
Telcos were forced to publish mobile phone coverage maps to new standards last month, but some Telstra customers say they still do not reflect reality.
Source: ABC News
Origin Energy confirms breach of customer data
Energy company Origin confirms there has been unauthorised access to and disclosure of some customers' data, a day after it announced it was investigating a "potential" breach.
Source: ABC News
Tue, 21st Jul 2026
ACMA pledge scheme helps decimate dodgy device listings
The Australian Communications and Media Authority (ACMA) says listings of unsafe mobiles phones and other shady radio devices have fallen dramatically since it introduced a voluntary scheme aimed at online retailers.
Source: iTnews Australia
Sun, 19th Jul 2026
Consumer rights lost in the digital media age are unlikely to come back
Sony’s decision to end PlayStation games on disc is the latest blow to physical media, but the digital games, movies and music you buy aren’t actually yours.
Source: SMH
Fri, 17th Jul 2026
Telstra broke its network with undocumented time fix
Telstra has revealed twin causes behind its nationwide mobile outage earlier this month, comprising an unrecorded configuration change on a Symmetricom SSU-2000 Network Time Synchronisation System unit, combined with a years-old outstanding firmware update.
Source: iTnews Australia
Wed, 15th Jul 2026
Nowhere to run to: Why angry Telstra users may stay put
Customers frustrated by last week’s nationwide Telstra outage have few reliable alternatives to switch to, according to telecommunications analysts.
Source: SMH
Labor takes a stand on data centre rules and AI copyright
The prime minister unveils Labor's plan for new AI national standards, warning Australia has a narrow window to set AI's "social license".
Source: ABC News
Tue, 14th Jul 2026
Australia to establish government AI office
Australia will create an office at the heart of government to manage the development of AI standards, seeking to balance the need to attract investment with effective regulation of the disruptive technology.
Source: iTnews Australia
Mobile telcos cautious on expanding emergency comms beyond voice
Australia’s top mobile carriers have cautiously supported expanding emergency communications beyond voice calls but warned that it will require substantial regulatory change.
Source: iTnews Australia
Mon, 13th Jul 2026
Senate inquiry to interrogate whether cheap, out-of-date device caused outage
Greens senator and inquiry chair Sarah Hanson-Young has threatened a crackdown on telco giants responsible for multiple outages in the past few years.
Source: SMH
Telstra outage: your right to claim and the fine print that limits it
Lawyers are eying a class action over last week’s outage, while the ombudsman can order payouts of up to $100,000.
Source: SMH
Fri, 10th Jul 2026
Telstra may have avoided meltdown by spending just thousands on a known problem
Insiders say the equipment behind the Triple Zero outage was flagged for replacement years ago, but the work landed in the “too hard” basket.
Source: SMH
Thu, 09th Jul 2026
Death under investigation as Telstra admits 600 Triple Zero calls failed
The communications minister demanded the telco offer “total transparency” after it admitted that about twice as many emergency calls failed to go through as it first suggested.
Source: SMH
Elderly woman left 'frightened', senator 'irresponsible' over Telstra outage
An SA woman says her elderly mother was left 'frightened' during the Telstra outage after a fall. Meanwhile, SA police have said they have no record of any deaths during the network failure, despite a senator's claims.
Source: ABC News
SpaceX applies to launch 100,000 Gen3 Starlink satellites
SpaceX has filed an application with the US Federal Communications Commission (FCC) for authority to launch and operate up to 100,000 third-generation Starlink satellites, the biggest such broadband constellation proposed so far.
Source: iTnews Australia
Wed, 08th Jul 2026
QLD police check on 21 Triple Zero callers after Telstra outage
Queensland police confirmed multiple emergency calls across the state failed to connect to Triple Zero during the nationwide Telstra outage.
Source: ABC News
Live: Telstra says it's working to resolve network 'issue'
Telstra customers are reporting problems connecting to the internet and making calls this morning. Follow live.
Source: ABC News