Broadband News
Thu, 23rd Jul 2026
'Terribly expensive for no service': Claims new mobile maps still not accurate
Telcos were forced to publish mobile phone coverage maps to new standards last month, but some Telstra customers say they still do not reflect reality.
Source: ABC News
Origin Energy confirms breach of customer data
Energy company Origin confirms there has been unauthorised access to and disclosure of some customers' data, a day after it announced it was investigating a "potential" breach.
Source: ABC News
Tue, 21st Jul 2026
ACMA pledge scheme helps decimate dodgy device listings
The Australian Communications and Media Authority (ACMA) says listings of unsafe mobiles phones and other shady radio devices have fallen dramatically since it introduced a voluntary scheme aimed at online retailers.
Source: iTnews Australia
Sun, 19th Jul 2026
Consumer rights lost in the digital media age are unlikely to come back
Sony’s decision to end PlayStation games on disc is the latest blow to physical media, but the digital games, movies and music you buy aren’t actually yours.
Source: SMH
Fri, 17th Jul 2026
Telstra broke its network with undocumented time fix
Telstra has revealed twin causes behind its nationwide mobile outage earlier this month, comprising an unrecorded configuration change on a Symmetricom SSU-2000 Network Time Synchronisation System unit, combined with a years-old outstanding firmware update.
Source: iTnews Australia
Wed, 15th Jul 2026
Nowhere to run to: Why angry Telstra users may stay put
Customers frustrated by last week’s nationwide Telstra outage have few reliable alternatives to switch to, according to telecommunications analysts.
Source: SMH
Labor takes a stand on data centre rules and AI copyright
The prime minister unveils Labor's plan for new AI national standards, warning Australia has a narrow window to set AI's "social license".
Source: ABC News
Tue, 14th Jul 2026
Australia to establish government AI office
Australia will create an office at the heart of government to manage the development of AI standards, seeking to balance the need to attract investment with effective regulation of the disruptive technology.
Source: iTnews Australia
Mobile telcos cautious on expanding emergency comms beyond voice
Australia’s top mobile carriers have cautiously supported expanding emergency communications beyond voice calls but warned that it will require substantial regulatory change.
Source: iTnews Australia
Mon, 13th Jul 2026
Senate inquiry to interrogate whether cheap, out-of-date device caused outage
Greens senator and inquiry chair Sarah Hanson-Young has threatened a crackdown on telco giants responsible for multiple outages in the past few years.
Source: SMH
Telstra outage: your right to claim and the fine print that limits it
Lawyers are eying a class action over last week’s outage, while the ombudsman can order payouts of up to $100,000.
Source: SMH
Fri, 10th Jul 2026
Telstra may have avoided meltdown by spending just thousands on a known problem
Insiders say the equipment behind the Triple Zero outage was flagged for replacement years ago, but the work landed in the “too hard” basket.
Source: SMH
Thu, 09th Jul 2026
Death under investigation as Telstra admits 600 Triple Zero calls failed
The communications minister demanded the telco offer “total transparency” after it admitted that about twice as many emergency calls failed to go through as it first suggested.
Source: SMH
Elderly woman left 'frightened', senator 'irresponsible' over Telstra outage
An SA woman says her elderly mother was left 'frightened' during the Telstra outage after a fall. Meanwhile, SA police have said they have no record of any deaths during the network failure, despite a senator's claims.
Source: ABC News
SpaceX applies to launch 100,000 Gen3 Starlink satellites
SpaceX has filed an application with the US Federal Communications Commission (FCC) for authority to launch and operate up to 100,000 third-generation Starlink satellites, the biggest such broadband constellation proposed so far.
Source: iTnews Australia
Wed, 08th Jul 2026
QLD police check on 21 Triple Zero callers after Telstra outage
Queensland police confirmed multiple emergency calls across the state failed to connect to Triple Zero during the nationwide Telstra outage.
Source: ABC News
Live: Telstra says it's working to resolve network 'issue'
Telstra customers are reporting problems connecting to the internet and making calls this morning. Follow live.
Source: ABC News
Telstra outage brings Victorian regional rail network to a halt
Regional train operator V/Line says services on all lines are suspended and there is no estimated time for rectification.
Source: ABC News
Telstra mobile network hit by significant outage
Telstra’s mobile network is experiencing a large-scale outage impacting voice and data services on Wednesday, with users finding their phones in SOS mode.
Source: iTnews Australia
Telstra mobile network crashes nationwide, causing transport and payment delays
Telstra customers, as well as customers of mobile providers that use Telstra's network, have flooded outage detection websites with reports.
Source: ABC News
Telstra runs hundreds of welfare checks after mobile network outage
Telstra has completed 395 welfare checks triggered by customers that could not connect to emergency services
Source: iTnews Australia
Broken timers trigger nationwide Telstra outage
Telstra says Wednesday's nationwide outage was caused by malfunctioning "nodes" that manage time synchronisation within some of the network data centres, but has no idea what caused the timer issues.
Source: ABC News
Passenger and freight trains in NSW cancelled due to Telstra network outage
Services in the Hunter, between Sydney and Canberra, and around the Southern Highlands have been suspended. Meanwhile, some coal and freight trains have been halted for safety, amid the outage.
Source: ABC News
Telstra links national outage on network timing fault
Telstra has blamed a national mobile outage on a fault affecting time-synchronisation nodes that help keep its network operating, while investigating reports of issues involving some triple-zero calls.
Source: ARN
Telstra says timekeeping issue behind mobile network outage
Telstra has revealed a nationwide mobile network outage is due to a failure of timekeeping nodes used to synchronise its network operations, with work underway to recover them.
Source: iTnews Australia
Mon, 06th Jul 2026
Superloop's $25 PriceLock freezes your broadband price and speed for two years
Superloop has put a price on certainty, and it comes to $25.
Source: iTWire
Thu, 02nd Jul 2026
Amazon to start initial Leo internet service this year
Amazon expects to roll out initial internet service with its Leo broadband satellite network later this year after the company's latest launch put the orbiting constellation's satellite count over 390, a company executive said.
Source: iTnews Australia
Tue, 30th Jun 2026
Telstra’s claimed coverage slashed by almost 1 million km
Telstra has reluctantly marked hundreds of thousands of square kilometres as “no coverage”, despite previously claiming calls could be made there.
Source: SMH
Why Telstra, Optus and TPG mobile coverage maps now look different
Australia's major telcos are being forced to comply with new standards when promoting mobile coverage networks, and Telstra is not happy.
Source: ABC News
Mon, 29th Jun 2026
Breaking: ACCC sues Amazon over 'unfair' Prime streaming service
The consumer watchdog is suing Amazon over allegedly having unfair contract terms for its Prime streaming service.
Source: ABC News