Broadband News

Fri, 24th Oct 2025

Telstra finds firmware locked Samsung handsets to Vodafone for Triple-0 calls

Australian users of about 70 dated Samsung handsets face being cut off from mobile service due to problems with their devices’ firmware, which exclusively attempts to route Triple Zero calls to the shuttered Vodafone 3G network.

Source: iTnews Australia

Thu, 23rd Oct 2025

Vocus scores three new federal government contracts

The federal government has awarded Vocus three telecommunications contracts valued at around $6 million over the next three years.

Source: iTnews Australia

Optus brings in ex-NBN Co CIO to run technology

Optus’ chief information officer of four years Mark Potter will leave the telco in March of next year to make way for NBN Co’s veteran IT chief, John McInerney.

Source: iTnews Australia

Wed, 22nd Oct 2025

ACMA cracks down on mobile 000 'camp-on' failures

The Australian Communications and Media Authority has tightened mobile phone testing standards and imposed new network equipment monitoring rules on carriers as the fallout over recent emergency call failures continues.

Source: iTnews Australia

Tue, 21st Oct 2025

This ChatGPT browser is genuinely impressive. Will anyone actually use it?

OpenAI’s AI-powered browser can book holidays and build shopping lists while you browse. But it’s competing against the most stubborn force in tech: user habits.

Source: SMH

Telstra completes one-third of national fibre rollout

Telstra has completed one-third of the rollout of a new national fibre network that it is now branding as 'Aura'.

Source: iTnews Australia

‘They’re watching’: How Monday’s internet crash became China’s training

Trump’s former cyber boss warns China and criminals are studying internet crashes such as the AWS outage to launch devastating strikes on Australia.

Source: SMH

Telstra’s Aura Network to add AUD $29 billion to Australia’s GDP as Sydney-Melbourne route opens

Telstra has activated the Sydney-Melbourne coastal leg of its new fibre network, now called the Aura network, a critical milestone in Telstra’s $1.6 billion investment aimed at powering Australia’s digital future.

Source: iTWire

Telstra activates new $1.6B fibre coastal link Aura Network

Telstra has unveiled the next iteration of its $1.6 billion fibre network – a Sydney to Melbourne coastal route and a rebranding from Intercity Fibre Network to Aura Network.

Source: ARN

Why one company’s glitch just broke half the internet

When Amazon sneezes, the world catches a cold. It’s time we stopped accepting that as normal.

Source: SMH

Mon, 20th Oct 2025

Internet still struggling after mammoth Amazon outage

Amazon’s cloud arm is still struggling to recover after a major cloud services outage impacted the likes of Canva, Roblox, Snapchat, Amazon and other companies globally, including in Australia, affecting millions of users and effectively bringing the internet to a standstill.

Source: SMH

Major AWS outage disrupts apps and services worldwide

Network connectivity issues in AWS' US-EAST-1 facility have caused widespread outages affecting thousands of websites along with some of the world's most popular apps - Snapchat and Reddit - and disrupted businesses globally.

Source: iTnews Australia

Internet Archive Celebrates One Trillion Web Pages Preserved

The Internet Archive this week marks a once-in-a-generation achievement under the banner “The Web We’ve Built: Celebrating 1 Trillion Web Pages Archived.” Several events will celebrate the milestone of the Wayback Machine having now preserved more than one trillion web pages, a vast, public record of our digital lives, safeguarded for the future.

Source: iTWire

Sun, 19th Oct 2025

Vocus ISP Dodo's email system breached on Friday

Vocus-owned ISP Dodo’s email system was breached on Friday last week, with some 1600 accounts accessed and a small number of customers then falling victim to SIM swapping.

Source: iTnews Australia

NBN Co ‘focused on energy and resource efficiency’ with new devices for home broadband connections

NBN Co has announced that it is connecting households and businesses across Australia in a way that is focused on reducing emissions and resource use with new energy-efficient customer premises equipment.

Source: iTWire

Tue, 14th Oct 2025

No sex, drugs or dangerous stunts: Instagram limits teens to PG-13 content

Teenagers on the social media app will be restricted to seeing PG-13 content by default and won’t be able to change their settings without a parent’s permission, Meta has announced.

Source: SMH

Fri, 03rd Oct 2025

TPG Telecom shakes up the way it finances smartphones

TPG Telecom has restructured the way it finances mobile handsets, allowing it to free up cash while still offering interest-free payment plans to customers.

Source: iTnews Australia

Telstra to pay $20.3m for mass cut of Belong NBN upload speeds

Telstra will pay $18 million in fines and $2.3 million in compensation to Belong customers whose NBN services had the upload speeds cut in late 2020.

Source: iTnews Australia

Tue, 30th Sep 2025

‘I’m still a new minister’: Anika Wells under pressure over Optus saga

Anthony Albanese has publicly backed the communications minister in the wake of multiple Triple Zero outages and three deaths.

Source: SMH

Mon, 29th Sep 2025

Triple Zero system under fire after Optus, Telstra outages

Fresh outages at both Optus and Telstra have disrupted emergency calls in multiple states, leaving thousands of people stranded.

Source: SMH

Sun, 28th Sep 2025

Optus hit with fresh Triple Zero outage

Optus has confirmed that it has suffered another Triple Zero outage, with NSW customers affected on Sunday.

Source: SMH

Optus investigates more failed triple-0 calls in NSW outage

Embattled telco Optus has apologised for a network outage that led to nine failed triple-0 calls near Wollongong on the NSW south coast over the weekend.

Source: ABC News

Thu, 25th Sep 2025

The emails that reveal how Optus downplayed the Triple Zero disaster

It began with what should have been a routine upgrade but the result was catastrophic. Within hours, three people were dead.

Source: SMH

Optus handed $100M penalty on unconscionable conduct

The Federal Court has agreed to impose a $100 million penalty on Optus after engaging in unconscionable conduct when selling mobile phones and contracts to hundreds of Australians.

Source: ARN

Wed, 24th Sep 2025

Optus says traffic not diverted away from firewall before upgrade

A firewall upgrade at Optus that caused Triple Zero calls to fail for 13 hours did not follow internal traffic routing guidance and processes.

Source: iTnews Australia

Optus CEO to keep job as human error blamed for Triple Zero failure

Stephen Rue says that human error by staff at home and abroad was responsible for the catastrophic Triple Zero failure that cost at least three lives.

Source: SMH

Tue, 23rd Sep 2025

ACMA proposes digital ID for prepaid mobile SIM verification

Australian telcos could soon accept Digital ID to verify the identity of prepaid mobile phone users under a proposal floated by the Australian Communications Media Authority.

Source: iTnews Australia

Mon, 22nd Sep 2025

Optus accused of low-effort, "inaccurate" outage notifications

Optus initially characterised its Triple Zero outage in emails to government officials on Thursday afternoon as impacting just 10 calls, with the regulator labelling communication from the telco as “pretty perfunctory”.

Source: iTnews Australia

Firewall upgrade behind Optus Triple Zero failure

Optus has cited a firewall upgrade as the reason why Triple Zero calls made from South Australia, the Northern Territory and Western Australia failed to connect to emergency services last week.

Source: ARN

Albanese says he’d be surprised if Optus boss wasn’t considering his future

The prime minister says Optus hasn’t fulfilled its Triple Zero obligations, while Communications Minister Anika Wells says the telco “perpetuated an enormous failure on the Australian people”.

Source: SMH