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Broadband News - Page 2

Wednesday, 1 April 2020

Coronavirus and the internet — new data shows which cities are winning and losing

As millions of Australians turn to their home internet connections for work because of COVID-19, data shows some cities' internet is more clogged than others.

Source: ABC News

NBN satellite complaints spike over back end of 2019

The number of complaints received by Australian telcos over the past 12 months has dropped by almost one quarter, according to figures released by the Australian Communications and Media Authority (ACMA) on Wednesday.

Source: ZDNet Australia

NBN Co authorised to join forces with top telcos to maintain Australia’s connectivity

The ACCC has temporarily granted NBN Co and Australia's five largest telcos authorisation to form a special working group to keep businesses and consumers connected and supported during the spread of the COVID-19 coronavirus.

Source: ARN

Labor calls for free NBN broadband access for families, children

The Australian Labor Party has called for an NBN rebate — and free NBN broadband access for a period of at least 12 months — to help connect families and children with no Internet at home, ensuring access to broadband for children it says are potentially missing out on the benefits of connectivity.

Source: iTWire

NBN Co, telcos get ACCC authorisation to co-operate during COVID-19 crisis

National Broadband Network operator NBN Co and five retail service providers have been authorised by the competition regulator the ACCC to work together on measures to keep telecommunications networks operating effectively during the COVID-19 crisis.

Source: iTWire

Tuesday, 31 March 2020

Sharp drop in consumer complaints to telcos: ACMA

Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.

Source: iTWire

Monday, 30 March 2020

You know it's bad when even Telstra is telling you to stay home

We should all be staying home as much as possible right now, but just in case, that wasn't clear enough, Telstra is offering up another reminder.

Source: WhistleOut

Australia 86th of 159 countries when it comes to cost per Mbps

Australia stands 86th in the world when it comes to the cost of an Mbps of broadband data, according to a study by vouchercloud, a company that belongs to the global e-commerce marketplace Groupon. The data showed that Australians pay US$1.15 (A$1.86) per Mbps.

Source: iTWire

No large files during day and evening, Comms Alliance pleads

Australia's telecommunications industry body the Communications Alliance is asking broadband subscribers to consider ways to lower data traffic during peak hours to mitigate network overloading caused by an increasing number of people self-isolating and working from home.

Source: iTnews Australia

Aussie Broadband rallies industry behind NBN Co

Aussie Broadband managing director Phillip Britt is rallying internet providers to get behind NBN Co and its team as they put in “insane hours” and alter work practices “to keep everything running” for internet users.

Source: iTnews Australia

Friday, 27 March 2020

Telstra tells iOS users to stay home

Australian incumbent telco Telstra is telling users of iOS devices to stay inside and not come out.

Source: ZDNet Australia

COVID-19 lockdowns, self-isolation measures put Internet under pressure

Internet infrastructure is being put under significant pressure as rolling lockdowns begin to bite as COVID-19 and associated self-isolation measures transform working practices, according to data from a commercial spin-off from Monash University.

Source: iTWire

Thursday, 26 March 2020

Telstra cuts up to $15 per month from mobile broadband plans for 12 months

Telstra has cut the price of the majority of its mobile broadband plans by between $10 and $15 per month, with plan prices now starting at $15 per month for 10GB.

Source: WhistleOut

Optus is bringing onboard 500 new customer care staff

Optus is putting on 500 new staff in customer service and support, including 300 who will start tomorrow, to rebuild capacity in the wake of call centre closures offshore.

Source: iTnews Australia

Foxtel Gives Customers Extra Channels For Free During Coronavirus Pandemic

Foxtel has announced that it will be providing its customers with extra content and screen usage for free as COVID-19 keeps more people at home.     

Source: Gizmodo

TPG receives tick from US for Vodafone Australia merger

A month after the Federal Court of Australia approved the merger of TPG and Vodafone Hutchison, the transaction has received the tick of approval from US regulators. US approval was needed as one of TPG's subsea cables passes through the US territory of Guam.

Source: ZDNet Australia

Wednesday, 25 March 2020

Optus adds 4G backup to NBN plans

Optus has followed the lead of Telstra and Vodafone, adding a modem with 4G backup to its range of NBN plans.

Source: WhistleOut

Peak evening demand still the network capacity challenge

One of the lovely things about local telco Aussie Broadband is that it publicly shows the capacity of its NBN customer network.

Source: ZDNet Australia

Telcos send out millions of COVID-19 SMSs for Aus government

Australia’s mobile operators are in the process of sending batches of text messages to millions of Australians on the government’s behalf to warn them about the coronavirus.

Source: iTnews Australia

NBN Co boosts data for rural and regional Sky Muster users

NBN Co has increased data allowances for regional and remote customers using Sky Muster services during the COVID-19 pandemic.

Source: ARN