As millions of Australians turn to their home internet connections for work because of COVID-19, data shows some cities' internet is more clogged than others.
Source: ABC News
The number of complaints received by Australian telcos over the past 12 months has dropped by almost one quarter, according to figures released by the Australian Communications and Media Authority (ACMA) on Wednesday.
Source: ZDNet Australia
The ACCC has temporarily granted NBN Co and Australia's five largest telcos authorisation to form a special working group to keep businesses and consumers connected and supported during the spread of the COVID-19 coronavirus.
Source: ARN
The Australian Labor Party has called for an NBN rebate — and free NBN broadband access for a period of at least 12 months — to help connect families and children with no Internet at home, ensuring access to broadband for children it says are potentially missing out on the benefits of connectivity.
Source: iTWire
National Broadband Network operator NBN Co and five retail service providers have been authorised by the competition regulator the ACCC to work together on measures to keep telecommunications networks operating effectively during the COVID-19 crisis.
Source: iTWire
Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.
Source: iTWire
We should all be staying home as much as possible right now, but just in case, that wasn't clear enough, Telstra is offering up another reminder.
Source: WhistleOut
Australia stands 86th in the world when it comes to the cost of an Mbps of broadband data, according to a study by vouchercloud, a company that belongs to the global e-commerce marketplace Groupon. The data showed that Australians pay US$1.15 (A$1.86) per Mbps.
Source: iTWire
Australia's telecommunications industry body the Communications Alliance is asking broadband subscribers to consider ways to lower data traffic during peak hours to mitigate network overloading caused by an increasing number of people self-isolating and working from home.
Source: iTnews Australia
Aussie Broadband managing director Phillip Britt is rallying internet providers to get behind NBN Co and its team as they put in “insane hours” and alter work practices “to keep everything running” for internet users.
Source: iTnews Australia
Australian incumbent telco Telstra is telling users of iOS devices to stay inside and not come out.
Source: ZDNet Australia
Internet infrastructure is being put under significant pressure as rolling lockdowns begin to bite as COVID-19 and associated self-isolation measures transform working practices, according to data from a commercial spin-off from Monash University.
Source: iTWire
Telstra has cut the price of the majority of its mobile broadband plans by between $10 and $15 per month, with plan prices now starting at $15 per month for 10GB.
Source: WhistleOut
Optus is putting on 500 new staff in customer service and support, including 300 who will start tomorrow, to rebuild capacity in the wake of call centre closures offshore.
Source: iTnews Australia
Foxtel has announced that it will be providing its customers with extra content and screen usage for free as COVID-19 keeps more people at home.
Source: Gizmodo
A month after the Federal Court of Australia approved the merger of TPG and Vodafone Hutchison, the transaction has received the tick of approval from US regulators. US approval was needed as one of TPG's subsea cables passes through the US territory of Guam.
Source: ZDNet Australia
Optus has followed the lead of Telstra and Vodafone, adding a modem with 4G backup to its range of NBN plans.
Source: WhistleOut
One of the lovely things about local telco Aussie Broadband is that it publicly shows the capacity of its NBN customer network.
Source: ZDNet Australia
Australia’s mobile operators are in the process of sending batches of text messages to millions of Australians on the government’s behalf to warn them about the coronavirus.
Source: iTnews Australia
NBN Co has increased data allowances for regional and remote customers using Sky Muster services during the COVID-19 pandemic.
Source: ARN