Telstra is offering to refund excess charges incurred by mobile broadband customers over almost six years due to a system error that prevented them receiving usage notifications.
Source: iTnews Australia
Australian telcos will be subject to new enforced obligations mandating cooperation and the use of several techniques to thwart scam calls.
Source: iTnews Australia
NBN Co has agreed to let internet retail service providers pool their connectivity virtual circuit (CVC) bandwidth across Australia.
Source: ARN
NBN Co will allow retail service providers to pool all their connectivity virtual circuit (CVC) bandwidth nationally from May 2020, a move that could ease pressure on rising costs.
Source: iTnews Australia
NBN Co is hoping to drum up interest in its forthcoming 100/20Mbps product by temporarily lowering the price of 100Mbps services in the New Year.
Source: iTnews Australia
The Australian Communications and Media Authority (ACMA) has issued a direction to iiNet to undergo an independent audit after it left a customer's legacy ADSL service service switched off for the better part of November last year, following a bungled NBN migration.
Source: ZDNet Australia
Australia’s media watchdog has handed iiNet a dressing down after a customer’s NBN migration left them without internet for more than three weeks.
Source: ARN
Optus has followed Telstra and Vodafone's lead in restructuring all of its postpaid plans as contract-free offerings that allow customers to leave at any time.
Source: WhistleOut
Former prime minister Malcolm Turnbull's effort to entrench his own narrative of Australia's National Broadband Network (NBN) into Australia's political history is truly fascinating.
Source: ZDNet Australia
Optus has released a range of “build your own” mobile phone plans giving customers the ability to “mix and match a range of features” of their plan by choosing a monthly data amount, international calls and roaming data.
Source: iTWire
NBN Co’s ability to compete with commercial operators that build telecommunications networks in new housing estates is being tested, with the government plotting to intervene.
Source: iTnews Australia
Village Roadshow is spearheading a new effort to obtain Federal Court orders directing major Australian ISPs to block their customers from accessing eighty-seven online services accused of facilitating piracy.
Source: Computerworld
Optus is finally shaking up its mobile plan structure, simplifying from what was the most complex plans of Australia's top telcos.
Source: ZDNet Australia
Vodafone is throwing in a year of Amazon Prime if you pick up a new Samsung smartphone.
Source: WhistleOut
Labor leader Anthony Albanese uses the second of his so-called vision speeches to call for an end to energy-policy paralysis and improvements to the national broadband network to boost productivity.
Source: ABC News
NBN Co built a self-service app that its staff can use when hit up at social functions by family, friends and randoms for technical and troubleshooting assistance.
Source: iTnews Australia
Yesterday afternoon, the ACCC announced that Telstra and Belong will be contacting customers who are not receiving the maximum speed available on their NBN plan.
Source: WhistleOut
Credit ratings agency S&P Global Ratings has said it does not expect 5G fixed wireless broadband networks to replace the NBN in the near-to-medium term, due to heavy capital spending and the fact that some players were stretched financially.
Source: iTWire
A goodwill gesture by Telstra that upgraded 770,000 NBN customers to higher speed plans for free partially backfired when some customers’ lines couldn’t support the newfound gains.
Source: iTnews Australia
The Australian Competition and Consumer Commission (ACCC) announced on Thursday that Telstra will be contacting its consumers with NBN plans that are at higher speeds than their connection can handle.
Source: ZDNet Australia