Use Restriction

Last updated: 21st April 2020

Thousands of users run speed tests from our site every day. We are proud to give them a tool to help diagnose their internet issues. We also recognise that technology is an amplifier: it can enable the helpful and the harmful. That’s why we’ve established this policy. If you have an account or use our services, you can’t use them for any of the restricted purposes listed below. If we find out you are, we will take action.

Restricted purposes

  • Denial of service: You can’t use our service to launch a denial of service attack against any server that is hosting a speed test.
  • Doxing: You can’t use our service for the purposes of harassment of other people, we don’t want anything to do with you.
  • Phishing or otherwise attempting fraud: It is not okay to lie about who you are or who you affiliate with to steal from, extort, or otherwise harm others.

We’ve outlined these restrictions to be clear about what we won’t stand for. That said, this list is by no means exhaustive. We will make changes over time.

How to report abuse

See someone using a Oz Broadband Speed Test product for one of the restricted purposes? Let us know by emailing [email protected] and we will investigate. If you’re not 100% sure, report it anyway.

Please share as much as you are comfortable with about the account or user, the behavior you are reporting, and how you found it. Sending us a URL or screenshots is super helpful. We will not disclose your identity to anyone associated with the reported account.

Someone on our team will respond within one business day to let you know we’ve begun investigating. We will also let you know the outcome of our investigation (unless you ask us not to or we are not allowed to under law).

Adapted from the Basecamp open-source policies / CC BY 4.0