Broadband News

Wed, 24th Oct 2018

Telstra launches 5G across Canberra, Adelaide, Perth

Telstra now has 50 live 5G sites, with the latest across parts of the cities of Canberra, Adelaide, and Perth.

Source: ZDNet Australia

NBN chair rules out network write-down

Ziggy Switkowski said the ability to properly value the network will not happen until the 2020s.

Source: ZDNet Australia

NBN Co won't contemplate Telstra's $20 price cut demand

NBN Co CEO Stephen Rue has dismissed Telstra boss Andy Penn’s call to halve wholesale rates, in part because a drastic cut would not reflect the “significant lift in internet capability in Australia” that Rue says the NBN is realising.

Source: iTnews Australia

Telstra's pitch to buy NBN leads to valuation row

Telstra’s unsolicited offer to eventually buy NBN Co has reignited industry speculation around whether the asset can command anywhere near the $51 billion it cost to build when and if it is ever put up for sale.

Source: iTnews Australia

Tue, 23rd Oct 2018

No need to regulate ISP peering arrangements, ACCC says

The Australian Competition and Consumer Commission (ACCC) has welcomed moves by Telstra, Optus and TPG — which along with Verizon are sometimes dubbed the ‘gang of four’ — to publish the criteria which they use to assess requests by other ISPs to enter peering arrangements.

Source: Computerworld

Mon, 22nd Oct 2018

ASIO chief says encryption-busting scheme would not involve persistent monitoring

Head of ASIO Duncan Lewis has said there is a time limit to any assistance rendered under the Assistance and Access Bill.

Source: ZDNet Australia

Telstra accepts blame for triple-zero outage that led to 1,433 unanswered calls

Telstra apologises for the national outage of the emergency phone service earlier this year, saying "one failed call to triple zero is one too many".

Source: ABC News

Telstra overlooked card failure that led to Triple Zero outage

Telstra missed a transmission controller card failure amid a sea of network alarms in early May, meaning it also missed early warning signs of problems with Triple Zero emergency call routing.

Source: iTnews Australia

Telstra pledges to improve network redundancy following issues connecting Triple Zero calls

Telstra has committed to improving the redundancy and diversity of its network, developing new communication protocols to strengthen the emergency call service.

Source: ARN

Telcos flailing against tide to turn into dumb pipes

Streaming, 5G, and thoughts and prayers are being deployed by telcos to be anything other than bit handlers.

Source: ZDNet Australia

Fri, 19th Oct 2018

Government should have better Telstra USO info: Audit committee

The joint audit committee wants more information across cost savings and the number of phone services being provided by Telstra under the USO, as well as Telstra's net costs in supplying these.

Source: ZDNet Australia

ACCC hits hard with $170 million in penalties for consumer law breaches

The communications and telecommunications sector, including major telcos like Telstra, was under the glare of the spotlight of the competition watchdog, the ACCC in the 2017-2018 financial year, when it secured nearly $170 million in penalties for breaches of competition and consumer laws.

Source: iTWire

Thu, 18th Oct 2018

Anti-piracy bill takes aim at ‘cyberlockers’, search engines

The government has introduced a bill that will significantly widen the scope of Australia’s site-blocking laws.

Source: Computerworld

Piracy site-block laws to be expanded

The government's piracy site-block amendment expands injunctions to search engine providers, reduces the burden of proving that a site is hosted outside of Australia, and expands it to sites that not only have the 'primary purpose' to those that have the 'primary effect' of infringing copyright.

Source: ZDNet Australia

New anti-piracy laws to target search engines

The government wants to significantly expand the scope of laws that currently allow copyright owners and licensees to seek court orders forcing Australian Internet service providers (ISPs) to block their customers from accessing sites that facilitate online piracy.

Source: Computerworld

NBN Co claims decrease in some categories of complaints

The NBN Co, the company rolling out Australia's national broadband network, has welcomed what it says is a drop in the number of complaints about retail services offered over the network in the second half of the financial year 2017-18, compared to the first half of the same year.

Source: iTWire

Wed, 17th Oct 2018

Spirit Telecom wins $1.7M Vic Govt contract in NBN alternative play

​Publicly-listed Spirit Telecom has been awarded $1.7 million to deliver high-speed broadband to the city of Horsham as an alternative to the NBN.

Source: ARN

YouTube confirms major technical issues

YouTube says it is working to fix problems preventing access to videos hosted on the service.

Source: Computerworld

Optus customers refunded $31M over third-party billing services

Optus has paid approximately $12 million to customers affected by its third-party billing services, with third party providers refunding another $19 million to Optus customers.

Source: ARN

Telstra says it could buy NBN when sold

Telstra has raised the prospect of its newly split out infrastructure business InfraCo making a commercial play for the NBN, should the government proceed to privatise the network in future.

Source: iTnews Australia

Telstra's board may be angry about the protest vote, but they have only themselves to blame

Telstra chair John Mullen says executives are paid too much and bonuses are too complex, but his board has only itself to blame for a massive protest vote, writes Stephen Letts.

Source: ABC News

Cake shop owner fears Telstra payphone will sink his business

A cheesecake shop owner in Melbourne's CBD says a payphone which includes a billboard over 2.5 metres high is blocking his shop front, and should be moved down the street to sit in front of Telstra's store instead.

Source: ABC News

Optus, you have a problem: Telco giant fuels complaints to ombudsman

Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes — and they're mostly about mobile services.

Source: ABC News

Telco complaints 'turning the corner': TIO

NBN complaints to the TIO are trending down despite more premises being activated, the TIO has revealed.

Source: ZDNet Australia

Telstra attracted most complaints in 2017-18, says TIO

Telstra residential and small business customers were the most vociferous complainants about phone and Internet issues in the last financial year, generating 82.528 complaints, a year-on-year increase of 7.7%, according to figures from the TIO released on Wednesday.

Source: iTWire

Tue, 16th Oct 2018

Telstra calls for near halving of NBN wholesale price

Telstra CEO Andy Penn wants a AU$20 chop to the pricing charged to retailers by NBN.

Source: ZDNet Australia

Telstra chair says execs are overpaid, and a shareholder backlash shows they agree

Telstra chair John Mullen says Australian executives are generally paid too much, and his shareholders agree, with almost two-thirds rejecting the company's latest remuneration report.

Source: ABC News

Telstra CEO demands $20 a month NBN price cut

Telstra CEO Andy Penn has called for a “more than $20” a month cut to NBN Co’s wholesale charges because reseller margins are “rapidly falling to zero”.

Source: iTnews Australia

Telstra profits down as NBN, increased mobile competition impacts business

Telstra has taken a hit to its bottom line for the second year running, according to full-year 2018 results released today revealing net profits fell by 8.9% to $3.5 billion despite a 3% increase in revenues to $29 billion.

Source: iTWire

Telstra pins its financial woes on government

Telstra has laid the blame for its financial problems squarely at the feet of the federal government, savaging the NBN policy for taking a financial bite the size of Qantas out of the telco’s profitability.

Source: iTnews Australia