Broadband News
Tue, 20th Mar 2018
Continued NBN headwinds hit TPG financials
TPG's profit was down by 11.2 per cent, posting $199.9 million for the first half of the 2018 financial year.
Source: ARN
TPG prepares for mobile network trials, eyes 5G services
TPG expects to begin trials of its new Australian mobile network in the second half of 2018. The telco’s mobile network build is “well underway,” CFO Stephen Banfield today told a briefing on TPG’s first half results.
Source: Computerworld
Mon, 19th Mar 2018
No signs of damage to NBN after Cyclone Marcus
NBN is continuing to assess potential damage in the Northern Territory following Tropical Cyclone Marcus. However, early indications are that its network infrastructure has survived unscathed, according to a spokesperson for the company.
Source: Computerworld
Optus offers free service for Commonwealth Games athletes
Optus will offer a free service to all athletes at the Gold Coast Commonwealth Games allowing them to speak to family and friends around the world via Wi-Fi and instore tablets at its store in the athletes' village.
Source: iTWire
Aussie Broadband unveils NBN CVC graphs
Aussie Broadband has published CVC usage graphs across all 121 NBN POIs for consumers to check traffic congestion and network management.
Source: ZDNet Australia
Missing: 200,000 dwellings from NBN Co's ready-to-connect category
About 200,000 homes and businesses which were classed as "ready to connect" in November 2017 by the NBN Co, the company rolling out Australia's national broadband network, have gone missing from this category of dwellings according to the company's own figures.
Source: iTWire
Aussie Broadband opens up CVC graphs to subscribers
Internet service provider Aussie Broadband has begun showing network traffic levels on all 121 NBN points of interconnect.
Source: iTWire
Labor raises HFC reliability as Foxtel reported to be ditching network
The Australian Labor Party has raised doubts about the reliability of the Telstra HFC cable network after it was reported that Foxtel would not be using HFC for transmission any more, but moving to satellite.
Source: iTWire
Fri, 16th Mar 2018
New rules to be introduced for handling NBN complaints
New rules to handle complaints about the NBN will take effect from June this year, the Australian Communications and Media Authority has announced.
Source: iTWire
Thu, 15th Mar 2018
Broken down by NBN technology: ACMA wants to publish telco complaints data
Proposed ACMA rules would force ISPs to respond to customers within a week and provide transparency into ISP complaints.
Source: ZDNet Australia
NBN customers left without internet, phone during transition
One in three households that try to switch their internet or phone services over to the NBN are left without connectivity during the process, with some waiting weeks for activation.
Source: iTnews Australia
Here’s what the Govt’s proposed NBN complaints handling rules mean for RSPs
NBN resellers may have to hold on to customer complaint records relating to network migrations for two years under proposed enforceable rules.
Source: ARN
Ombudsman greenlights ACMA proposed rules for telecoms consumer protection
Ahead of the imposition of new telecommunications consumer protection rules for NBN migration, the Telecommunications Industry Ombudsman (TIO) has revealed that residential consumers and small businesses made 27,195 complaints about telecoms services over the 12 months of the last financial year.
Source: iTWire
One third of households disconnected during NBN switch: ACMA
More than 10 percent of those without phone or internet service during the move to the NBN are without access for over a month.
Source: ZDNet Australia
A lot of people are pissed off about how NBN-related complaints are handled
The Australian Communications and Media Authority today announced that it is forging ahead with the introduction of new complaints-handling rules for telcos that offer services over the National Broadband Network.
Source: Computerworld
Drop-outs abound after NBN hook-up
Almost half of the households surveyed by Australia’s telco regulator reported service drop-outs since connecting to the NBN.
Source: ARN
Wed, 14th Mar 2018
Telstra trials small cell tech to tame Tassie mobile black spots
In what is billed a Tasmanian first, Telstra has announced it would "trial the installation of small cell mobile technology on TasNetworks infrastructure to help fill some of Tasmania’s mobile black spots".
Source: iTWire
NBN plan marketing rules up for review this year
The ACCC will review its marketing guidelines for internet services this year, a move likely to lead to further adjustments in the way retail service providers apply the rules to their products.
Source: iTnews Australia
Tue, 13th Mar 2018
NBN says individual lines have 1 percent chance of failure
Company releases new dashboard showing a number of metrics over the past year.
Source: ZDNet Australia
Telstra exposes more of NBN Co's fixed wireless woes
Telstra has revealed around half of NBN fixed wireless users on 12Mbps and 25Mbps plans see 40 percent or less of the speeds they pay for in the evening peak.
Source: iTnews Australia
NBN Co claims end of the CVC bottleneck
NBN Co claims CVC-related congestion problems on its network have all but disappeared after the introduction of steeper discounts.
Source: iTnews Australia
NBN reseller bandwidth buy-up sees network congestion plummet
Average NBN bandwidth congestion dropped to 12 minutes per week in February from nearly five hours last year as RSPs buy more capacity.
Source: ARN
NBN promises more transparency on faults, network congestion
NBN will offer a monthly snapshot detailing not just the progress of the National Broadband Network rollout but also how the company is tracking across a range of metrics affecting end user experience.
Source: Computerworld
NBN to detail HFC relaunch next month
NBN has been working to address problems encountered by households connected via hybrid fibre-coaxial before it gives retail service providers (RSPs) the green light to resume sales of HFC services. However, the company’s chief customer officer, residential, Brad Whitcomb, says an announcement about HFC sales can be expected in April.
Source: Computerworld
Mon, 12th Mar 2018
Telstra CIO quits
Telstra's chief information officer John Romano has departed the telco after two years in the role.
Source: iTnews Australia
Telstra CIO John Romano departs
Telstra has confirmed that chief information officer John Romano has left the organisation.
Source: Computerworld
Telstra slams Vodafone over USO 'untruths'
Telstra has slammed rival Vodafone over what it says are a “number of untruths” being spread about its copper network and how lucrative the universal service obligation (USO) is.
Source: iTnews Australia
Fri, 09th Mar 2018
Safe harbour rules Australia’s new copyright battleground
Organisations representing copyright holders are pitted against digital businesses and online service providers in Australia’s latest clash over intellectual property rules.
Source: Computerworld
NBN Co receives too many irrelevant fault tickets
NBN Co has revealed that over half of all “trouble” tickets for potential faults on its network turn out to be for problems that sit outside the company’s control.
Source: iTnews Australia
Australian wireless broadband providers shifted to make room for 5G
Services in the 3.6GHz band will have up to seven years to vacate in regional areas, and only two in most of the nation's capital cities, under spectrum arrangements announced by the government on Thursday.
Source: ZDNet Australia