Broadband News

Tue, 12th Dec 2017

Optus launches package to improve customer relationships

Australia's second largest telecommunications company, Optus, has expanded the customer experience management solutions offered by its Optus Business division, launching a cloud-hosted package to improve clients' customer relationships.

Source: iTWire

Vocus launches Indonesia link for Australia-Singapore cable

Vocus Communications has officially launched the submarine cable between Australia and Singapore in Indonesia with partner company XL Axiata.

Source: iTWire

Mon, 11th Dec 2017

AFP's foreign metadata disclosures dip

The Australian Federal Police disclosed the telecommunications metadata of 13 people - including two Australian citizens - to foreign law enforcement agencies in the most recent financial year.

Source: iTnews Australia

Optus dumps billing for third-party content subscriptions

Optus will stop allowing third-party subscription services like mobile games to charge their fees to telecommunications bills from the end of January next year.

Source: iTnews Australia

Optus to compensate 8,700 customers for slow NBN speeds

The telco admits it is likely to have breached the Australian Consumer Law and will compensate 8,700 NBN customers who got less than they bargained for.

Source: ABC News

NBN Co moves to keep activations on track

NBN Co is set to employ new state-based managers to ensure the company doesn’t miss its service activation targets between now and 2020.

Source: iTnews Australia

Fri, 08th Dec 2017

Not prudent to have NBN line tests prior to service: Morrow

It would be impracticable to conduct line tests prior to Australians signing with a retailer to connect to the NBN, CEO Bill Morrow has said.

Source: ZDNet Australia

Mobile takes hold for Aussie internet explorers

ACMA report reveals that mobile phones are the most popular and frequently used device for internet access in the country.

Source: ARN

Data use in Australia explodes by 43% in past year: ACMA

The amount of data Australians are consuming has gone through the roof - rising by 43% in the past year, according to a new report tabled by the ACMA in the Federal Parliament today. We’re also using a more diverse range of devices, although the mobile phone is still the most popular and frequently used way to go online.

Source: iTWire

NBN Co eyes $500M revenue delay after HFC pause

​NBN Co could miss out on revenues of $50M and see a revenue delay of up to $500M thanks to its halted HFC network rollout.

Source: ARN

NBN HFC delay will hit small ISPs more: claim

The delay announced by NBN Co in allowing consumers to connect to the national broadband network from the HFC network is likely to hit small and new entrants into the field of retail service providers.

Source: iTWire

Greens claim NBN experience is 'overwhelmingly negative'

Connecting to the national broadband network has been an overwhelmingly negative experience for consumers, the Australian Greens NBN spokesman Senator Jordon Steele-John claims.

Source: iTWire

Optus reveals actual NBN speed stats

Optus is the first large NBN retail service provider to start publishing actual download speeds experienced by a subset of users between 7pm and 11pm in line with a ‘best practice’ measure proposed by the ACCC.

Source: iTnews Australia

NBN CVC pricing likely to discount 50Mbps speeds: MyRepublic

With NBN's decision on CVC pricing due any day now, RSP MyRepublic has said it is anticipating the broadband company will discount the 50Mbps speed tier in an effort to encourage higher speeds.

Source: ZDNet Australia

Thu, 07th Dec 2017

Aussie Broadband to reveal its NBN CVC allocations

Aussie Broadband is set to publish detail about the amount of connectivity virtual circuit (CVC) it has allocated per NBN point of interconnect (PoI).

Source: iTnews Australia

Amnet shifts services to iPrimus in Vocus consolidation

Customers are being asked to switch to new plans with iPrimus as sales wind down under the Amnet Broadband brand.

Source: ARN

Telstra doubles quota and expands roaming data pass

Telstra users can now enjoy international data in Vietnam, Cambodia, Russia, Laos, and Sri Lanka.

Source: ZDNet Australia

Vocus says Aussie internet traffic will go west

Vocus has predicted that the split of international traffic routing via Australia’s east and west coasts will be 50-50 “in around 18 months”.

Source: iTnews Australia

ACCC says it won’t oppose Fox Sports, Foxtel merger

The competition regulator, the ACCC, says a proposed merger of Fox Sports and Foxtel won’t substantially lessen competition in the market and has now given it the final green light.

Source: iTWire

Prospect of IP-based blocking to fight piracy raised in court

Internet service providers could potentially have to block IP addresses linked to illicit streaming services, the Federal Court heard today, unless a website block requested by Village Roadshow is implemented swiftly.

Source: Computerworld

Wed, 06th Dec 2017

TPG expands initial 4G clusters to Adelaide, Brisbane

TPG has expanded the initial reach of its mobile network to cover parts of Adelaide and Brisbane, and revealed longer-term plans to service regional centres.

Source: iTnews Australia

Adelaide taps TPG for 10Gbps network build

TPG Telecom has been tasked with rolling out Adelaide’s proposed 10 Gbps city-wide fibre-optic network.

Source: ARN

Adelaide's imminent CBD internet promises speeds up to 100 times the NBN

Internet speeds up to 100 times faster than the NBN are being promised from a fibre network about to be rolled out in the Adelaide CBD, which the city hopes will give it a competitive edge.

Source: ABC News

NBN may miss financial targets due to HFC pause, Switkowski says

NBN’s chairperson, Dr Ziggy Switkowski, says the company remains committed to the use of hybrid fibre-coaxial for the National Broadband Network although he has acknowledged the decision to pause the rollout of HFC could see the company miss its financial targets next year.

Source: Computerworld

The best mobile network by city: Optus takes crown from Telstra overall

The best telecommunications company to sign up to for voice calls and data varies drastically depending on where a customer is located.

Source: SMH

NBN’s critical HFC mistake revealed: prioritising activations over repairs

NBN's cable pause has revealed one of the biggest errors in judgment the company has made under a Turnbull-Abbott led government.

Source: SMH

HFC network will need work to be fit for NBN: experts

Technical experts who have closely followed the rollout of the NBN say Telstra's HFC network will need considerable work done on it to meet the needs of NBN customers.

Source: iTWire

Tue, 05th Dec 2017

NBN launches training program

IT consultants and solutions providers supporting businesses in their transition to the NBN will now have access to an NBN-run online training program, information portal, and contact centre.

Source: ZDNet Australia

Telstra serves up “super speeds” between Aussie capital cities

Telstra has wrapped up the second phase of its ongoing transmission network upgrade, deploying high capacity optical tech between Melbourne, Sydney, Brisbane, Adelaide and Perth.

Source: ARN

NBN Co will have to maintain HFC network no matter what

The NBN Co will have to continue maintaining the Telstra HFC cable network even if the condition of the cable network makes it impossible to be used for the national broadband network.

Source: iTWire