Broadband News

Mon, 13th Nov 2017

NBN viability relies on tech upgrades: Ovum

While saying there is no need to push gigabit-speed networks, an Ovum report commissioned by Nokia has said that NBN must focus on upgrading the technology on its fibre and HFC networks.

Source: ZDNet Australia

Fri, 10th Nov 2017

The ACCC investigation into the NBN will be useful. But it's too little, too late

The ACCC dropped the ball when it allowed Telstra, Optus and its competitors to launch their NBN services without specific rules.

Source: ARN

Thu, 09th Nov 2017

TPG plans discussions with ACCC over FTTN, FTTB NBN speeds

A spokesperson for TPG — whose subsidiaries include iiNet and Internet — says the company has taken note of the recent undertaking made by Telstra to the Australian Competition and Consumer Commission to compensate tens of thousands of customers with NBN connections.

Source: Computerworld

NBN speeds: Dodo and iPrimus may compensate customers

Vocus says it has been reviewing its NBN services since the Australian Competition and Consumer Commission issued guidance on retail service providers’ marketing of broadband speeds on the National Broadband Network.

Source: Computerworld

Telcos draft industry code to improve copper broadband performance

Australia's telcos have joined together to agree on a range of safeguards for broadband over copper deployments in order to improve the experience for customers.

Source: iTnews Australia

nbn wholesale access passes three million

​nbn's broadband wholesale access services around Australia has increased to just over 3 million in the quarter ended 30 September.

Source: ARN

NBN users still avoiding highest speed plans: ACCC

Only 12% of those who have connected to the national broadband network as of 30 September have opted to take the fastest plans — 100Mbps/40Mbps — according to data collected by the Australian Competition and Consumer Commission, which shows that a shade over three million people are connected.

Source: iTWire

Proposed new code strives to improve next gen broadband services

A new code designed to improve the performance of next-generation broadband systems in Australia – including NBN-based services – has been released for public comment by the Communications Alliance.

Source: iTWire

Optus admits customers may have been overcharged for NBN speeds

Optus is the latest telco to offer compensation to customers for slow NBN speeds, following Telstra's admission it may have breached Australian Consumer Law.

Source: ABC News

Wed, 08th Nov 2017

Telstra offering compensation to 42,000 customers over slow NBN speeds

The Australian Competition and Consumer Commission (ACCC) says Telstra is offering 42,000 customers refunds, free exit from contracts, or new plans after it admitted its promised maximum NBN speeds could not be delivered.

Source: SMH

Telstra mobile network breaks new record for 2017 Melbourne Cup

Whenever a large event is on with huge numbers of people, mobile networks tend to suffer under the strain, but usage of Telstra's mobile network set a brand new record for the Cup.

Source: iTWire

Telstra to compensate 42,000 customers for slow NBN speeds

Following an ACCC investigation, Telstra has admitted it may have contravened the Australian Consumer Law, and will compensate 42,000 customers who experienced slow NBN speeds.

Source: ABC News

NBN Co goes on management hiring spree

NBN Co is planning a major expansion of management in its customer experience and product operations, intending to bring 12 new managers on board.

Source: iTnews Australia

Mon, 06th Nov 2017

NBN Co puts spotlight on businesses after flood of complaints

Australia's besieged NBN Co moves its focus from the residential rollout to business, after complaints unreliable internet is having "a catastrophic effect" at some organisations.

Source: ABC News

NBN Co readies 1Gbps enterprise Ethernet service

NBN Co will this month start trials of a symmetric 1Gbps service delivered over Ethernet for the enterprise market.

Source: iTnews Australia

nbn prepares channel program pilot ahead of 2018 launch

nbn to launch pilot channel program before the end of the year in preparation for an official launch, expected during early 2018.

Source: ARN

Fri, 03rd Nov 2017

Cockatoos gnaw spare NBN cables on towers

NBN Co is working to encase the ends of cables exposed on its fixed wireless sites after cockatoos stripped the steel braided sheathing, causing over $80,000 in damage.

Source: iTnews Australia

NBN Co will stay off federal budget books

NBN Co’s prized status as a public non-financial corporation is not under review despite warnings it may never be profitable, ensuring it will remain off the federal budget.

Source: iTnews Australia

TPG fined by ACMA for spamming

TPG has been fined $360,000 by the Australian Communications and Media Authority for not unsubscribing customers who requested to stop receiving marketing messages.

Source: iTnews Australia

Thu, 02nd Nov 2017

Telstra reviews its NBN CVC consumption weekly

Telstra is reviewing the amount of connectivity virtual circuit (CVC) bandwidth it is buying from NBN Co on a rolling weekly basis in a bid to maintain service levels.

Source: iTnews Australia

ACCC launches NBN inquiry amid customer complaints

Australia's consumer watchdog will hold a public inquiry into the standard of the National Broadband Network's wholesale service after a dramatic rise in the number of customer complaints.

Source: ABC News

NSW Telco Authority pushes for mobile broadband spectrum

Public safety agencies should be allocated 850MHz mobile broadband spectrum, the NSW Telco Authority has said, while also working with commercial carriers on delivery of projects and asset sharing.

Source: ZDNet Australia

Telstra to introduce unlimited NBN data plans

Telstra CEO Andy Penn has said the company will be introducing an unlimited broadband data plan in the coming weeks, alongside a doubling of data for users who pay less than AU$99 per month.

Source: ZDNet Australia

ACCC's cautious 5G welcome sees competition issues flagged

The ACCC says it is "rethinking the way it approaches spectrum competition issues ahead of the upcoming 5G auction".

Source: iTWire

Wed, 01st Nov 2017

Telstra and Ericsson take a step closer to Aussie 5G deployment

​Telstra and Ericsson have completed what they claim is the world’s first 5G trial data call over 26GHz radiofrequency spectrum.

Source: ARN

Fifield: New spectrum Bill in 2018

After releasing its partial draft Radiocommunications Bill in May following a consultation paper in March last year, Fifield has said the government is aiming to introduce its updated Bill to Parliament next year.

Source: ZDNet Australia

'They don’t give a f---': NBN director blasts ISPs for poor speeds

Australian internet service providers that complain about the fee they have to pay per megabit for access to the national broadband network don't care about consumers or quality of service, according to NBN Co non-executive director Michael Malone.

Source: SMH

Tue, 31st Oct 2017

Australian Greens says 'yes' to NBN Co debt relief

The Australian Greens says the NBN should prioritise the provision of an essential service ahead of cost recovery.

Source: iTWire

Victoria laments being “short-changed” by Mobile Black Spot Program

The Vic Govt has complained of missing out on Mobile Black Spot Program attention as it co-funds 25 new mobile towers with Optus.

Source: ARN

Trans-Pacific subsea cable gets green light

A consortium of tech firms including SoftBank, NTT, Facebook and Amazon have hit go on a new trans-Pacific subsea cable project.

Source: iTnews Australia