Broadband News
Wed, 17th May 2017
Telstra and Optus quarterly complaints shoot up
Although Vodafone and Amaysim are losing customers, their complaints statistics are improving while complaints about Telstra and Optus are on the rise.
Source: ZDNet Australia
Telstra, Optus gain in postpaid mobile at expense of Vodafone
Telstra and Optus have strengthened their share of Australia’s postpaid mobile phone market at the expense of Vodafone, according to a newly published report.
Source: iTWire
Telstra blackspot towers will host few rival antennas
Only one out of every ten mobile base stations built under the first round of the mobile blackspots scheme is likely to host antennas from more than one telco, it has been revealed.
Source: iTnews Australia
NBN purchases 15,000km of copper with 8 percent of new premises to have FttN
NBN has revealed that 14 percent of its HFC network will be newly built cabling, while it is also connecting 8 percent of newly built premises with FttN instead of FttP after buying 15,000km of copper.
Source: ZDNet Australia
NBN, Vodafone contractor goes under owing millions
NBN contractor and infrastructure delivery company Daly International has called in administrators under the weight of millions in debt to unsecured creditors and employees.
Source: iTnews Australia
Tue, 16th May 2017
Content digitisation leaves regulation with 'gaping holes': Fifield
The rapid uptake of streaming services such as Netflix rather than traditional broadcast TV has meant regulation and government policy must adapt, according to Communications Minister Mitch Fifield.
Source: ZDNet Australia
Mon, 15th May 2017
NBN begins providing broadband speed advice
NBN has added speed information, advice on what speed tier to order, and a list of potential factors that could affect speed performance to its website in an effort to improve customer experience.
Source: ZDNet Australia
NEC demonstrates 50Tbps speeds for subsea cables
NEC has developed an algorithm to optimise 32QAM constellation and combined the L- and C- optical wavelength bands to enable speeds of over 50Tbps across its subsea cables throughout the Pacific region.
Source: ZDNet Australia
Telstra unveils 'network as a service'
The Telstra Programmable Network will enable customers globally to access its networks, cloud platform, datacentres, SDN, and NFV capabilities on one platform.
Source: ZDNet Australia
Fri, 12th May 2017
Foxtel reports $23m Q3 loss following sale of Presto
Foxtel's $23 million quarterly loss was again blamed on its decision to close streaming service Presto, with EBITDA also down by 9 percent to $131 million.
Source: ZDNet Australia
Telstra admits thousands of NBN users were shafted on speeds
Telstra has admitted that thousands of its NBN customers were sold broadband plans with speeds that weren't achievable.
Source: iTnews Australia
Telstra Is Refunding 8000 Customers Sold 'Unattainable' NBN Speeds
Telstra has sold thousands of NBN plans offering speeds that were impossible to deliver on, the telco has admitted.
Source: Gizmodo
Telstra speed review reveals regulatory hurdle for NBN resellers
Why Telstra’s NBN speed review revelations should put other retail service providers on high alert.
Source: ARN
Thu, 11th May 2017
Telstra says some of its NBN customers paid for unachievable speeds
An analysis by Telstra has revealed that a small number of its customers with NBN services were on broadband plans with maximum speeds that were not achievable.
Source: Computerworld
CVC pricing has nothing to do with NBN user experience: Morrow
While the CVC being purchased by RSPs may be one factor affecting end-user experience, the CVC pricing itself is not, according to NBN CEO Bill Morrow.
Source: ZDNet Australia
Telstra begins temporary restoration after Parklea fire
Telstra has begun the task of temporarily restoring fixed and mobile services that were cut by a fire at an exchange in Sydney’s north-west earlier this week.
Source: iTnews Australia
NBN Co betting on business to boost ARPU
NBN Co is relying heavily on the business sector being the biggest driver in average revenue per user (ARPU) in order for it to meet its revenue goals for 2020.
Source: iTnews Australia
58k premises hooked up to NBN every week
On average 58,000 premises were connected to the National Broadband Network every week during the quarter ending 31 March, up from 26,000 premises at the same time last year.
Source: Computerworld
NBN per-user revenue remains stagnant as new services surge
The NBN's average revenue per user has remained stagnant in the three months ending March, despite a surge of new services and activations.
Source: ARN
NBN complaints double again; telco complaints jump by 30 percent: TIO
Complaints to the ombudsman about the NBN have more than doubled, increasing by 117.5 percent year on year, while all telco complaints rose by 33.8 percent to a total of 65,970.
Source: ZDNet Australia
How not to blow your top when you're on the phone to your telco
If you're struggling to get good customer service out of your phone or internet provider, think you've been charged too much, or are just sick and tired of being on hold for hours, you're not alone. More Australians then ever are angry with their telco — here's some advice on what to do about it.
Source: ABC News
Wed, 10th May 2017
Telstra 4G used in disaster management drone trial
Queensland's local government association is trialling beyond-line-of-sight drone technology for use during natural disasters, using Telstra's 4G network.
Source: ZDNet Australia
NBN And Mobile Black Spots: What's In the 2017 Budget For Regional Australia
High–speed broadband "at affordable prices" and the continuation of the Mobile Black Spot Program are some of the plans for rural and regional Australia revealed in the 2017 Federal Budget, announced by Treasurer Scott Morrison tonight.
Source: Gizmodo
Telstra Wi-Fi Calling Is Now Available On iPhone
Telstra has extended its native Wi-Fi calling service to 13 more devices, including iPhone 6 and 7 and the new Samsung Galaxy S8.
Source: Gizmodo
Tue, 09th May 2017
Telstra hit by Parklea exchange fire
Telstra has been hit by an exchange fire in Sydney’s north-west overnight that has caused “extensive damage” and impacted fixed and mobile services in the area.
Source: iTnews Australia
Telstra cuts jobs in wholesale division as a result of NBN rollout
Telstra has cut 24 more jobs from its wholesale customer operations division in Sydney and Brisbane.
Source: ARN
Mon, 08th May 2017
Pre-budget call on govt to reassess ‘bad debt’ rollout of NBN
Internet Australia has taken up the “good debt, bad debt” pre-budget debate sparked by the Federal Treasurer Scott Morrison, with IA chair Anne Hurley calling on both the government and the opposition to ensure that funding going to the National Broadband Network is good debt.
Source: iTWire
Labor adopts wait-and-see policy on roaming draft decision
The Australian Labor Party has adopted a wait-and-see policy on the decision by the competition regulator not to declare wholesale mobile roaming and open up telecommunications to greater market competition.
Source: iTWire
Govt to introduce legislation for broadband tax
The government is pushing to introduce a $7.10 minimum monthly broadband tax for fixed-line NBN users to pay for the future cost of the fixed wireless and satellite portions of the NBN.
Source: iTnews Australia
Fri, 05th May 2017
Amaysim 1Gbps NBN plans on the table once 'commercially viable'
While its current NBN plans cap out at 100/40Mbps, Amaysim said it will bring in higher-speed services once it is economically viable to do so, with 1Gbps plans to be considered.
Source: ZDNet Australia