Broadband News

Wed, 22nd Sep 2021

Telstra bucks trend to see raising TIO complaints over 2020-21

While the overall trend in the Australian telecommunications industry is falling complaints, Telstra has gone against the tide as its total number of complaints has risen by 11.3% to 74,135 for 2020-21, according to the Telecommunications Industry Ombudsman annual report.

Source: ZDNet Australia

Small business telco complaints reach three-year high in ‘challenging’ year

The volume of complaints from small businesses to the Telecommunications Industry Ombudsman (TIO) reached a three-year high during the 12 months to 30 June, rising 6.6 per cent to 19,689.

Source: ARN

Mon, 20th Sep 2021

Telstra launches two hour delivery service in selected Sydney, Brisbane and Melbourne stores

A series of participating Telstra stores in Sydney, Brisbane and Melbourne are letting customers take advantage of Telstra's new two hour delivery service to coincide "with the latest handset launches" but Canberrans, who are also in lockdown, miss out.

Source: iTWire

Thu, 16th Sep 2021

Telstra to start fresh three-year transformation from mid-2022

Telstra will end one transformation and go straight into another, unveiling a fresh program called T25 that will run for three years from July 2022 and remove another half a billion of net fixed costs.

Source: iTnews Australia

Telstra slashes $500M costs in T25 plan

Telstra is planning to slash a further $500 million in costs after revealing its new T25 strategy, which focuses on customer experience, shareholder growth and marketing itself as ‘the place to work’.

Source: ARN

Wed, 15th Sep 2021

NBN Co to charge free fibre recipients that don't stick with higher speed plans

NBN Co has indicated that beneficiaries of its free residential fibre upgrades will be charged if they try to drop down from the higher speed service they ordered to qualify for the upgrade within the first 12 months.

Source: iTnews Australia

Mon, 13th Sep 2021

NBN Co asked once more to produce detailed financial data

Retail service providers seeking to build a new model to set NBN pricing and cost recovery have sought a range of data from NBN Co to progress their work.

Source: iTnews Australia

Australia's top RSPs say NBN ARPU is already $15 too high

Australia’s top retail service providers (RSPs) are approaching the renegotiation of NBN pricing with a jointly-held view that NBN Co’s average revenue per user (ARPU) is already $15 above where it should be.

Source: iTnews Australia

TPG Telecom, Ericsson complete TPG 5G core network virtualisation

TPG Telecom and Ericsson have completed the virtualisation of TPG’s core network and a new partnership to deploy its 5G Core for standalone 5G networks. 

Source: iTWire

Wed, 08th Sep 2021

Aussie Broadband targets fresh growth after $114M capital raising effort

Aussie Broadband has completed a $114 million share placement in an effort to secure merger and acquisitions (M&A), among other growth opportunities.

Source: ARN

Aussie Broadband to raise $120m

Aussie Broadband is set to raise about $120 million to fund its intention to acquire customer bases and assets that could help propel its growth ambitions, particularly in the business market.

Source: iTnews Australia

Optus Sidekick guarantees safety when users are alone or going out

Telecommunications company Optus unveils Optus Sidekick, a new feature in the My Optus App that lets customers notify their contacts to check in with them whether they’re at home or out alone.

Source: iTWire

Foxtel's new iQ5 set-top box finally cuts the cord for an online only experience

Foxtel today unveiled its new iQ5 set-top box, a new online-only solution for accessing the pay TV's giant content without the need for a cable or satellite connection.

Source: WhistleOut

Mon, 06th Sep 2021

Aussie Broadband, VicTrack strike deal to swap fibre capacity

Aussie Broadband has struck a fibre capacity swap deal with VicTrack for at least the next decade that will help it bring business fibre services to more regional towns.

Source: iTnews Australia

#LetsVaxx: Telstra urges customers to get vaccinated and get rewarded

Telstra called upon its millions of customers to unite in the battle against COVID-19, as the company gets behind Australia’s vaccination push.

Source: iTWire

ACMA requests ISPs block more illegal gambling websites

The Australian Communications and Media Authority (ACMA) has requested that Australian internet service providers (ISPs) block more illegal offshore gambling websites.

Source: iTWire

ACMA opens applications for low band 5G spectrum auction

The Australian Communications and Media Authority (ACMA) has opened applications for the upcoming 2021 auction of 5G spectrum in the 850/900 MHz band.

Source: iTWire

Thu, 02nd Sep 2021

Vodafone launches 5G home internet as an NBN alternative

Vodafone today announced the commercial launch of its 5G-powered home internet service, which is now available to order online for anyone in a Vodafone 5G coverage area.

Source: WhistleOut

Wed, 01st Sep 2021

Samsung now sells Australia's cheapest 5G smartphone

5G handsets continue to get cheaper with Samsung today announcing local pricing and availability for the Galaxy A22 5G, a $349 phone touting next-generation connectivity. The Galaxy A22 5G narrowly undercuts the Vivo Y52 5G, which retails for $379 (although was available for $349 briefly as a launch promo) and the OPPO A54 5G which sells for $399.

Source: WhistleOut

Telstra renames its telco towers business to Amplitel

Telstra has decided to rebrand the infrastructure business that houses its telecommunications tower assets from ‘InfraCo Towers’ to Amplitel.

Source: iTnews Australia

Tue, 31st Aug 2021

Aussie Broadband expects to make at least one acquisition this year

Aussie Broadband is expecting to make “at least one acquisition” by the end of 2021, with its early search efforts focused on finding a business-oriented company to purchase.

Source: iTnews Australia

NBN Co works to ease partner experience with portal consolidation

NBN Co has moved to consolidate its partner portals onto one platform to reduce the number of touchpoints for RSPs to improve order, trouble ticketing and assurance processes for partners.

Source: ARN

NBN forecasts slightly lower revenue and earnings for FY22

Sticking to its mantra that publishing long term forecasts could hurt the company responsible for the National Broadband Network, the NBN Co Corporate Plan 2022 has restricted itself to stating finances for the current fiscal year.

Source: ZDNet Australia

NBN Co drops financial projections from its corporate plan

NBN Co has unveiled a threadbare corporate plan for 2022, with all forward financial projections beyond the next 12 months now removed from view.

Source: iTnews Australia

Mon, 30th Aug 2021

Get the iPhone 12 mini for half-price at Vodafone until Thursday

Get a huge 50% off an iPhone 12 mini with Vodafone

Source: WhistleOut

Aussie Broadband surpasses FY21 forecast

Aussie Broadband beat expectations for its first financial results since its public listing, capitalising on the environment created by the COVID-19 pandemic.

Source: ARN

NBN continuing to be the political football

The Shadow Minister for Communications and Member for Greenway Michelle Rowland, issued a media release titled 'Department slaps down dodgy Fletcher for misleading about fibre NBN'.

Source: iTWire

Sat, 28th Aug 2021

Cloudflare says it stopped the largest DDoS attack ever reported

Cloudflare said it's system managed to stop the largest reported DDoS attack in July, explaining in a blog post that the attack was 17.2 million requests-per-second, three times larger than any previous one they recorded. 

Source: ZDNet Australia

Fri, 27th Aug 2021

How to move house and keep your NBN provider

Boxes packed. Van hired. But there's still more to do. If you’re moving home and you want to take your internet connection with you, here’s how you do it with Telstra, Optus, TPG and Aussie Broadband.

Source: WhistleOut

Optus launches Optus Business Plus to create bespoke solutions for businesses

Telecommunications company Optus launches Optus Business Plus, a customisable platform that allows customers to work with consultants or build modular solutions for their business, instead of having to purchase products and plans that might only partially fit their needs.

Source: iTWire