Broadband News

Thu, 08th Oct 2020

NBN Co to deploy more fixed wireless cells to improve uplink speeds

NBN Co is set to deploy more fixed wireless cells in areas of high demand to resolve problems with slow uplink speeds on the network.

Source: iTnews Australia

Telstra's 5G speed self-test opens itself up to ridicule

Telstra is opening itself up to ridicule by touting figures collected by its own staff to "prove" that its 5G service is faster than a competitor – which, in this case, is Optus.

Source: iTWire

Wed, 07th Oct 2020

Telstra Velocity fibre rebuild or exit 'not practicable' before August 2021

Telstra is still no closer to an “exact date” to either upgrade or offload its residential fibre networks, but says it won’t be before the end of July 2021.

Source: iTnews Australia

Tue, 06th Oct 2020

Optus opens ‘most sophisticated’ flagship store in Brisbane

Optus has opened a new store in Brisbane which it says is its “most sophisticated” national flagship store, giving customers and visitors a taste of its “vision for the future” of its retail stores.

Source: iTWire

Australian telco security coordinator concerned at network virtualisation plans

Australia's Communications Access Coordinator (CAC) is concerned by the level of understanding within the nation's telcos about the risk that network virtualisation can introduce.

Source: ZDNet Australia

TPG calls for NBN protectionism to end

TPG Telecom wants to see the era of NBN protectionism end, allowing it - and others - to provide a greater degree of infrastructure-based competition in NBN fixed-line areas once more.

Source: iTnews Australia

Optus supports 5G phone sales with price guarantee

Optus has introduced a price guarantee on sales of its 5G phones, guaranteeing to match retail prices offered by competitors.

Source: iTWire

Fri, 02nd Oct 2020

Optus Game Path courts PC gamers with low lag promise

Optus today announced a new add-on for NBN plans that it claims can reduce in-game lag by 30% on average.

Source: WhistleOut

Optus offering NBN users the chance to pay AU$10 for fewer hops

Optus announced on Friday a new routing product named Game Path where NBN users will be able to pay AU$10 a month for fewer hops of their traffic.

Source: ZDNet Australia

Thu, 01st Oct 2020

Optus introduces eSIM through the My Optus App

You can now sign up to the Optus mobile network and be connected within minutes using eSIM.

Source: WhistleOut

Wed, 30th Sep 2020

Telstra's Belong backs its 'micro' business decisions with data

Telstra’s challenger brand Belong rebuilt its data infrastructure and culture over the past two years to make it clearer how “micro decisions” made by staff impact customers and therefore the telco’s profitability.

Source: iTnews Australia

Complaints from customers who can't reach their telco up 1,500 per cent, report finds

Frustrated consumers are flooding the ombudsman with complaints about internet and phone providers who are unable to solve their problems, with one telco blaming the shutdowns in India for their inaction, a customer says.

Source: ABC News

Telstra is all but promising congestion free NBN for speeds as fast as NBN 100

Telstra is all but promising congestion free NBN, having upped its typical evening speed guidance for plans as fast as NBN 100. Big T is now saying customers can expect typical evening speeds of 100Mbps on NBN 100 plans, 50Mbps on NBN 50 plans, and 25Mbps on NBN 25 plans.

Source: WhistleOut

Tue, 29th Sep 2020

The fastest NBN providers according to the ACCC (September 2020)

Don't want slow NBN? Since 2018, the Australian Competition and Consumer Commission (ACCC) has been speed testing Australian NBN connections. The resulting quarterly report, Measuring Broadband Australia, details the average speed of connections offered by major providers during peak hours.

Source: WhistleOut

Telstra expands optical network capacity by 400%

Telstra has gone live with a network capacity upgrade quadrupling the speed in its optical transmission network between data centres over a year.

Source: ARN

Telco problems cost Australians millions of dollars in lost time

Resolving phone and Internet issues costs Australians over $150 million per year in lost time, according to new research from Australia's communications consumers peak body, the Australian Communications Consumer Action Network (ACCAN).

Source: iTWire

Telstra takes wraps off 5G fixed wireless service

Telstra has announced that it will launch its 5G fixed wireless service from Wednesday, with the initial glut of customers to be invited to take part.

Source: ZDNet Australia

Telstra sets conservative speed expectations for 'up to gigabit' NBN add-on

Telstra is set to offer NBN Co’s "ultrafast" broadband product with up to gigabit speeds, but has set a conservative expectation of 250Mbps speeds for the evening peak.

Source: iTnews Australia

ACCC says fixed-line NBN connections held up well in May and June

The Australian Competition and Consumer Commission says fixed-line NBN broadband services have held up well in May and June despite the increased demand.

Source: iTWire

Telstra loses case against Optus ad wording, ordered to pay costs

Australia's biggest telco Telstra has lost a case it filed against its nearest competitor, Singtel Optus, in the Federal Court, claiming that wording used in an ad by the latter indicated that it (Optus) had greater coverage of Australia than Telstra.

Source: iTWire

Mon, 28th Sep 2020

Telstra's 'targeted launch' of 5G Home Internet plus NBN speed boosts on non-FTTN plans, too

With Telstra receiving payments from NBN Co for each Telstra customer that connects to an NBN connection, Telstra's 5G Home Internet rollout has to be targeted, but promises from 50 to 300Mbps speeds with a 500GB data cap for $85 per month - and there are 215Mbps Superfast and 250Mbps Ultrafast options for FTTP and HFC but not FTTN customers, and faster typical evening speeds, too.

Source: iTWire

Telstra loses to Optus in network coverage ad case

Telstra has lost a court case against rival Optus over advertisements it claimed could mislead consumers on whose mobile network had better coverage.

Source: iTnews Australia

Thu, 24th Sep 2020

Former NBN boss says network rollout to homes should always have been the priority

The former head of NBN Co has criticised the recently announced plan to give 6 million houses access to ultra-fast internet, saying it would have cost less for both the Government and customers if it had been done in the first place.

Source: ABC News

The NBN was pricing itself into oblivion and its dramatic change of tack may just save it

The decision to upgrade NBN access for millions of Australians is a welcome decision for consumers, the organisation itself and for an economy in the middle of a recession. The question is, why has it taken so long, asks Ian Verrender.

Source: ABC News

Govt's fibre flip welcomed, but experts differ on what it will achieve

The Coalition Government's decision to provide fibre connections to about 75% of homes on the NBN, making a total of eight million in all by the end of 2023, has been welcomed by tech experts, but there have been some reservations about what the policy would actually achieve.

Source: iTWire

Wed, 23rd Sep 2020

Telcos welcome NBN Co announcement on business fibre zones

Australian telecommunications providers have welcomed the move by the NBN Co to spend up to $700 million on creating 240 Business Fibre Zones, including a presence in 85 regional centres. The plan was announced on Tuesday.

Source: iTWire

Fibre to the basement left out of NBN plan to update fibre to the node

Users of the National Broadband Network (NBN) that live or work within multi-dwelling units can stop being excited about an upgrade path for the near future, as the company's upgrade plans announced on Wednesday morning do not take that technology into account.

Source: ZDNet Australia

NBN Co stands by mixed tech approach amid fibre overhaul plan

NBN Co has defended its government mandated multi-technology mix rollout as it looks down the barrel of a more fibre-focused future.

Source: ARN

NBN Co only expects 400,000 FTTN users to have active fibre services by 2024

The government’s $3 billion upgrade of half of the fibre-to-the-node (FTTN) footprint to full fibre will be significantly less impactful than announced, with only 400,000 premises expected to have active last-mile fibre connections by FY24.

Source: iTnews Australia

NBN Co to provide "instant online quotes" for Technology Choice upgrades

NBN Co is set to make major changes to its user-pays upgrade scheme, removing application fees and providing “instant online quotes”.

Source: iTnews Australia