Broadband News

Wed, 25th Mar 2020

This is no time to talk of upgrading the NBN to fibre

There was a time when it made sense to suggest to the Federal Government ways and means of upgrading the national broadband network to an all-fibre one. But that time is not now, not when the country is battling hard to keep the outbreak of a disease under control, not when the financial aid and plans that deliver it to individuals out of work should be immediate.

Source: iTWire

Covid-19 puts extra strain on Internet, telcos urged to purchase more capacity

One in three (39%) Australians already face regular streaming dropouts and the demand for the Internet is about to surge as more Australians remain housebound due to the Covit-19 pandemic, according to comparison website Finder which says telcos should purchase more capacity from the NBN to help Internet users working from home through the crisis.

Source: iTWire

Tue, 24th Mar 2020

How much data does Zoom use?

Do you have enough data for all your Zoom video meetings?

Source: WhistleOut

Every telco's COVID-19 assistance package

With much of the nation being urged to work from home, and schools and universities preparing to shift to online learning, our telcos are recognising how important it is for us to stay connected.

Source: WhistleOut

Telstra reveals 20x call volume increase to govt call centres

Telstra is working to improve interconnection, capacity and routing of voice calls as its networks are hammered by large increases in call volumes.

Source: iTnews Australia

Netflix to crunch streaming bandwidth to ease broadband congestion

US entertainment giant Netflix will reduce the data its streaming service in Australia consumes in a bid to reduce the congestion on the National Broadband Network caused by the COVID-19 pandemic.

Source: SMH

Telstra voice services impacted by high number of calls to government agencies

The fallout of Australians rushing to sign up to government services as the coronavirus pandemic sweeps the planet has created congestion in Telstra's voice network.

Source: ZDNet Australia

As more people work from home, Telstra's Penn makes silly plea

In the midst of any national crisis, it is common to find people who want to make themselves heard somehow, even if they can only do so by making the most stupid statements possible. That is clearly the case with the utterance issued by Telstra chief executive Andrew Penn who has called on Australians to be more mindful of how they use the Internet.

Source: iTWire

Mon, 23rd Mar 2020

Telstra closes 23 stores nationwide

​Telstra has moved to close 23 of its 350 stores around the country, as the telco works to address the ongoing coronavirus pandemic.

Source: ARN

Netflix to slash traffic across Europe to relieve virus strain on internet providers

Netflix Inc said it will cut traffic by 25 percent on networks across Europe in a relief measure for internet service providers (ISPs) experiencing a surge in usage due to government "shelter in place" orders aimed at slowing the coronavirus outbreak.

Source: iTnews Australia

YouTube, Amazon Prime forgo streaming quality to relieve European networks

YouTube and Amazon Prime will sacrifice streaming quality in the EU to help avert internet gridlock as tens of millions of Europeans, confined by the coronavirus outbreak, switch to working from home.

Source: iTnews Australia

New NBN connections added by up to 40,000 weekly

Thirty thousand to 40,000 additional connections are being made every week to the National Broadband Network as the rollout of the network continues.

Source: iTWire

Fri, 20th Mar 2020

Telstra brand hijacked as coronavirus-themed scams hit Aussies

Telstra is among the local companies whose brands have been hijacked by online scammers trying to make a buck from the ongoing coronavirus pandemic.

Source: ARN

Telstra pauses job cuts for six months, to hire 1000 extra call centre staff

Staff at Telstra on the chopping block as part of its aggressive T22 restructuring plan have been granted a six-month reprieve to complement economic stimulus efforts in the face of the COVID-19 outbreak.

Source: iTnews Australia

Telstra halts redundancies for 6 months amid COVID-19 pandemic

Telstra has frozen its headcount reduction program for six months as the coronavirus pandemic creates unprecedented demand on its network and services.

Source: ARN

Coronavirus response sees Telstra pause job cuts for six months

Telco to hire 1,000 temporary call centre workers in Australia and bring forward AU$500 million of 5G network spend.

Source: ZDNet Australia

NBN Co to suspend half-price internet for 'first timers' offer

NBN Co is set to suspend its offer of half-price internet for a year for long-term holdouts to its network, citing bad timing as the cause.

Source: iTnews Australia

Thu, 19th Mar 2020

Internet infrastructure under strain as COVID-19 hits

Internet infrastructure has experienced significant growth in demand and is being strained due to the increased amount of people confined to their home because of the coronavirus pandemic, consequently working and shopping remotely due to the enforced precautionary measures, according to a new report.

Source: iTWire

NBN Co's fair value estimated at just $8.7 billion

NBN Co has been estimated by the Parliamentary Budget Office (PBO) to have a fair value - or saleable value - of just $8.7 billion at the end of June 2019, a bit less than one-third of the equity the government put into it.

Source: iTnews Australia

Wed, 18th Mar 2020

TIO continues to receive phone, Internet complaints as COVID-19 forces home working

There’s no letup in the work of the telecommunications consumer protection agency, the Telecommunications Industry Ombudsman, despite the coronavirus crisis forcing its own workers to work from home like millions of other Australians.

Source: iTWire

NBN resellers get capacity boost to deal with demand surge

NBN Co will waive charges for additional capacity of up to 40 per cent to RSPs for at least three months in a move aimed at helping resellers cope with a surge in demand amid the ongoing coronavirus pandemic.

Source: ARN

NBN Co offers up to 40 percent bandwidth boost to internet providers

NBN Co will ease any temporary burden on internet providers in the next few months caused by an anticipated upswell in people working from home by waiving charges for up to 40 percent extra bandwidth.

Source: iTnews Australia

NBN to skip TCP/IP overprovisioning for 1Gbps plans

Users of Australia's government-owned national broadband wholesaler are set to receive up to 15% extra layer 2 capacity so that the tests the Australian Competition and Consumer Commission (ACCC) run at layer 7 can match the speeds claimed by internet service providers (ISPs).

Source: ZDNet Australia

Tue, 17th Mar 2020

TPG, Vodafone moving telephone support to remote ops

Australian telcos are rejigging their customer support models in response to the coronavirus pandemic, ranging from TPG and Vodafone moving telephone support remotely to others disabling live chat.

Source: iTnews Australia

NBN Co braces for data surges as Australians socially isolate

NBN Co is facing increased pressure on its network as the COVID-19 pandemic sees thousands of Australians work from home.

Source: ARN

NBN Co should pause capacity charges to prevent coronavirus congestion

Amid an increasing number of Australians working from home and social-distancing, NBN Co needs to ensure the National Broadband Network stays congestion free.

Source: WhistleOut

Vodafone promises COVID-19 pandemic relief in the form of bonus data, unlimited calls and data-free access

On Friday a Vodafone representative said the company was monitoring the situation, and today changed its official stance offering bonus data, unlimited calls, and unrestricted access to a variety of official health websites.

Source: WhistleOut

Mon, 16th Mar 2020

NBN Co faces price flex test as more people work from home

NBN Co is facing pressure from some quarters to act in anticipation of a large number of Australians that could wind up working from home due to the coronavirus pandemic.

Source: iTnews Australia

Telstra follows Optus with extra mobile data in virus response

Telstra will follow Optus in providing between 10GB and 25GB of extra data for mobile subscribers, aimed at assisting those working from home or isolating over COVID-19 fears.

Source: iTnews Australia

Telstra makes all home broadband plans unlimited in response to coronavirus

Australia's incumbent telco, Telstra, announced on Monday afternoon it was giving all of its home broadband customers unlimited data until the end of April. The data boost covers customers on the National Broadband Network, ADSL, and cable customers and is set to begin on Thursday, March 19.

Source: ZDNet Australia