Broadband News

Fri, 07th Feb 2020

Telstra reveals latest round of job cuts, provokes ire of union

Telstra is cutting an additional 280 jobs as it continues culling its workforce as part of the program announced in 2018 that it would effect a net reduction of 8000 employees and contractors by 2022 - and reduce two to four layers of management, with one in four executive and middle management roles to go.

Source: iTWire

Thu, 06th Feb 2020

Telstra says bushfire costs “in order of $50m”

Telstra is expecting a financial hit from Australia’s devastating bushfires “in the order of $50 million”, with CEO Andy Penn calling for “more urgent action” on climate change as a result.

Source: iTnews Australia

Telstra pledges to help 'vulnerable customers'

Telstra chief executive Andy Penn has announced that the telco giant would commit to a series of changes in a move to provide "vulnerable customers" access to services, while taking into consideration their current financial position.

Source: ZDNet Australia

Vodafone to remove Huawei from core of European network

Vodafone will remove Huawei technology from the core of its European networks following Britain's decision to restrict the Chinese company's role in 5G and new EU guidelines on the firm's equipment, Chief Executive Nick Read said.

Source: iTnews Australia

Optus releases new student discounts

Optus know that textbooks are expensive, but your phone plan doesn’t have to be, which is why they’re offering exclusive discounts for students on a range of plans.

Source: WhistleOut

Wed, 05th Feb 2020

Telstra reveals broadband tax rules may be defined after bill is passed

Telstra says advice it has received from the Department of Communications suggests broadband tax laws will be pushed through parliament in their current state, with any lack of clarity left to regulators to navigate after the fact.

Source: iTnews Australia

Tue, 04th Feb 2020

NBN Co has over 6000 'metro' premises in Sky Muster footprint

NBN Co has revealed over 6000 premises across six major metropolitan areas are now considered to fall within the Sky Muster satellite footprint.

Source: iTnews Australia

How many people really are watching 'The Mandalorian'? Data firms offer numbers that Disney and Netflix won't

For those obsessed with who is winning the video streaming wars, one metric matters: subscriber growth. But Netflix Inc and now Walt Disney Co - with its November launch of Disney+ - typically release that figure quarterly, leaving outsiders to guess at subscriber growth in any way they can.

Source: iTnews Australia

Mon, 03rd Feb 2020

NBN testing short-term satellite connections for disaster recovery

The company responsible for deploying the National Broadband Network (NBN) around Australia is looking to test satellite-based connectivity at emergency evacuation centres.

Source: ZDNet Australia

NBN Co to create a satellite-based 'disaster service'

NBN Co is set to use its response to Australia’s bushfire crisis to create a formal product offering that can offer affected areas “interim” internet services delivered via the Sky Muster satellites.

Source: iTnews Australia

Fri, 31st Jan 2020

Optus has been fined $504,000 for spamming Australians with texts and emails

Optus is fined after three-quarters of a million customers unsubscribed from the company's marketing texts and emails but continued to receive messages.

Source: ABC News

Australian government and opposition dismiss talk of revisiting Huawei 5G ban

Home Affairs Minister Peter Dutton has dismissed talk of revisiting the ban slapped on Huawei that prevents it from supplying 5G equipment in Australia, in the face of the UK allowing Huawei into part of its 5G network earlier this week.

Source: ZDNet Australia

NBN Co may try buying into a SpaceX-like service for future Sky Muster

NBN Co is not set on putting more satellites of its own into orbit, and may instead look to buy into - or from - a low earth orbit constellation to power the next generation of its Sky Muster service.

Source: iTnews Australia

Thu, 30th Jan 2020

Telstra builds ACE chatbot for its field technicians

Telstra has created a chatbot for its technicians in the field that enables them to live chat with contact centre agents and draw upon data held in a central knowledge management system.

Source: iTnews Australia

Telstra calls for enterprise market to be exempt from NBN tax

Telstra has called for the enterprise market to be exempt from having to pay up under the proposed NBN levy scheme.

Source: ARN

NBN Co will stop direct deals with enterprise customers

NBN Co has yielded to industry blowback over its enterprise and government business, declaring it will stop contracting directly with users and share sales leads with retailers.

Source: iTnews Australia

NBN Co moves to next stage of engagement with Retail Service Providers

NBN Co, the operator of the National Broadband Network, has announced the next phase of its engagement with Retail Service Providers (RSPs) and enterprise customers.

Source: iTWire

Wed, 29th Jan 2020

Aussie Broadband tops customer satisfaction ratings

Aussie Broadband has topped a Roy Morgan survey of over 1000 Australians to retain the top spot in customer satisfaction for the third month in a row. Aussie Broadband had a customer satisfaction score of 92% for November 2019, well ahead of Internode (79%), TPG (79%) and iPrimus (78%).

Source: Oz Broadband Speed Test

TPG suffers Australia-wide internet problems

Customers of TPG and its subsidiary brands suffered a two-hour outage of internet and voice services nationwide.

Source: iTnews Australia

TPG and iiNet customers need to change DNS to skirt outage

Users of TPG and its other brands such as iiNet were impacted by an outage that began at around 1:00 pm AEDT on Wednesday.

Source: ZDNet Australia

Tue, 28th Jan 2020

NBN to possibly purchase existing dark fibre for enterprise connections

In the face of mounting criticism towards the National Broadband Network (NBN) for overbuilding existing enterprise networks, the government-owned broadband wholesaler has released a consultation paper to discuss how it could procure dark fibre for customers served by existing networks.

Source: ZDNet Australia

NBN Co to stop overbuilding existing business fibre networks

NBN Co is set to stop overbuilding existing fibre connections to commercial buildings and instead use existing fibre - where possible - to serve enterprise and government customers.

Source: iTnews Australia

Vocus wants govt to open up mobile blackspots scheme

Vocus wants the government to open its mobile blackspots scheme ahead of an $80 million sixth round in a way that encourages competition on federally co-funded mobile towers.

Source: iTnews Australia

Vocus wants NBN structurally separated if direct sales team not binned

Vocus has continued its fight to get the National Broadband Network (NBN) to stick to what it was created for: Being a broadband wholesaler, and avoid entering into contracts with end-users.

Source: ZDNet Australia

Mon, 27th Jan 2020

ACMA launches consultation on telecoms emergency call services amendments

The Australian Communications and Media Authority (ACMA) is undertaking public consultation on proposed amendments to the Telecommunications (Emergency Call Service) Determination 2019.

Source: iTWire

Thu, 23rd Jan 2020

Telstra asks govt to delay broadband tax until mid-2021

Telstra has asked the government to delay the planned implementation of the broadband tax until mid-2021 to fix what it sees as a glaring problem in the scheme’s construct.

Source: iTnews Australia

Optus breaks silence on NBN Co's enterprise behaviour

Optus has broken its silence on NBN Co’s behaviour in the enterprise market, asking the government to stop NBN Co from “overbuilding competitive infrastructure” and to refocus efforts and investment on underserved areas.

Source: iTnews Australia

Aussie Broadband opens new call centre, partners with Learn Local

Internet service provider Aussie Broadband has expanded its network, establishing a new call centre in the outer Melbourne suburb of Lynbrook, and partnering with Learn Local to help meet its staffing requirement for the centre.

Source: iTWire

Wed, 22nd Jan 2020

ACMA to review bushfire impact on Australian telco networks

Proposal floated to provide telcos access to emergency fuel stores for the purpose of providing generators with backup power during emergencies.

Source: ZDNet Australia

Vodafone tries, again, to force access to Telstra's regional mobile network

Vodafone is hoping to challenge one of the key grounds used by the ACCC to kill off a contentious bid two years ago to force Telstra's regional mobile network to be opened to rivals.

Source: iTnews Australia