Broadband News

Mon, 18th Feb 2019

NBN half-year revenue jumps to AU$1.3b as CEO confident of positive cash flow by FY22

9.5 million premises are now ready for service, while NBN announced revenue of AU$1.3 billion and negative EBITDA of AU$477 million for the first half of FY19.

Source: ZDNet Australia

Vodafone offers incentives for those who take up 100Mbps plans

Vodafone Hutchison Australia is offering customers who sign for its 100Mpbs NBN plan a Vodafone TV and a Google Home Mini which costs $150.

Source: iTWire

NBN scales-up release of HFC premises after ‘pause’

NBN Co CEO Stephen Rue says the company will conduct a “significant release of optimised HFC premises over the next six months”.

Source: Computerworld

NBN Co active premises grow 38 per cent

NBN Co, the company behind the roll out of the National Broadband Network, has reported 4.6 million premises had an active service over the network by December 2018.

Source: ARN

Fri, 15th Feb 2019

Optus disables My Account site after users complain of privacy breach

Optus said it is speaking with third-party vendors to look into how the issue happened.

Source: ZDNet Australia

Thu, 14th Feb 2019

Vocus eyes FTTP unbundling with Vodafone NZ

Vocus and Vodafone's New Zealand operations have teamed up to unbundle the Ultra Fast Broadband (UFB) national fibre-optic broadband service, funded as a public-private partnership.

Source: iTnews Australia

NBN affects Optus too, as profits fall

Australia's second largest telco Optus suffered a fall in net profit for its third quarter, with a fall of 32% year-on-year from $254 million to $172 million.

Source: iTWire

Telstra racks up 3200 job losses

Telstra has cut 3200 staff since the middle of June last year under its massive T22 restructure, and has indicated it will use automation to increase cuts to customer-facing roles.

Source: iTnews Australia

Telstra half year profit takes a hit

The roll out of the NBN has impacted Telstra's net profit after tax, which dropped 28 per cent to $1.2 billion in the half year ended 31 December 2018.

Source: ARN

Wed, 13th Feb 2019

Michael Malone reappointed to NBN Co's board

iiNet founder and former CEO Michael Malone has been reappointed as a non-executive director of the NBN Co board for a further three years.

Source: ARN

NBN write-down no solution; what about upgrade, asks ISP

The head of a small Internet service provider has questioned whether a write-down of the value of the national broadband network will end up being the panacea it is increasingly painted as, pointing out that the main problem facing the network is how it should be upgraded to full fibre after the initial build is over.

Source: iTWire

NBN blamed for ruining heritage-listed footpaths

NBN Co is accused of making a poor effort to repair footpaths in inner Sydney, including some that are heritage-listed, after ripping them up to install internet cables.

Source: ABC News

Tue, 12th Feb 2019

The Inside Story Of Aussie Broadband's Anti-Racism Hold Message

We're all familiar with the automated messages that play on loop when you're stuck on call waiting. They tend to alternate between assurances of how important your time is to them, and information regarding where you can submit your query online and thus free up the queue. Last week my partner and I were sitting on hold with Aussie Broadband and experienced a message unlike any other we had before. It informed customers that racially-motivated abuse from customers was unacceptable.

Source: Gizmodo

NBN finally has a 50Mbps or quicker majority network

People will move to higher speeds on the National Broadband Network if its prices are cut.

Source: ZDNet Australia

NBN 12Mbps plan sellers come under scrutiny

The Australian Competition and Consumer Commission (ACCC) has finally moved to shore up internet performance for users of NBN 12Mbps services, 10 months after concerns were first raised.

Source: iTnews Australia

Almost a quarter of NBN-connected households still opting for 12Mbps

New figures released by the Australian Competition and Consumer Commission reveal that efforts by NBN Co to promote the take-up of higher speed broadband plans have had an impact, but a significant proportion of households are still opting for the slowest speed tier.

Source: Computerworld

Mon, 11th Feb 2019

People calling for NBN write-down actually want dramatic price cut: NBN CEO

NBN claims that should a wholesale price cut occur, Australia's digital future is over.

Source: ZDNet Australia

Aussie Broadband predicts long wait for affordable gigabit speeds

Aussie Broadband managing director Phillip Britt believes affordable gigabit speeds in Australia are still “a while” away, requiring - in part - “a change of mindset at NBN Co” to become a reality.

Source: iTnews Australia

Long wait times as Australian telcos get 88 million customer calls

Australia’s five telecommunications companies received more than 88 million enquiries from customers in the 12 months of the 2017-18 financial year and just over 70% of enquiries were resolved on first contact - but in some cases cutomers had to wait up to 4 to 6 minutes for their call to be answered, according to a new report on the customer service performance of telcos from the Australian Communications and Media Authority (ACMA).

Source: iTWire

Tired of waiting on the phone, telco customers opt for web chat

A total of 15 per cent of telco customers in Australia prefer web chat over phone conversations when enquiring with its provider.

Source: ARN

Sunshine Coast cable landing station build begins

Construction is now underway on the $6.6 million cable landing station, the major land-based facility for the $35 million Sunshine Coast International Broadband Submarine Cable network.

Source: iTWire

ACCAN: Low-income Australians cannot afford NBN

Australians have been forced onto higher-end plans, ACCAN has said, and should be offered 50Mbps unlimited NBN connections for AU$30 a month under a government concession.

Source: ZDNet Australia

Fri, 08th Feb 2019

Internet delivered via underwater cable promises to transform Christmas Island

A new undersea cable from Singapore promises to bring for the first time high-speed, reliable internet to Christmas Island, one of Australia's most remote territories. For young people especially, it's a welcome upgrade.

Source: ABC News

What does the end of TPG's mobile network mean?

Industry specialists believe that TPG ceased the rollout of its mobile network for many reasons but not because of the Government ban on Huawei equipment.

Source: ARN

Telstra ‘chaos’ with job allocation system meltdown, says union

The CEPU Communications Union claims homes and businesses across Australia suffered from faults without technician support or repairs and missed installations due to a meltdown on Thursday of Telstra’s internal job allocation system that controls sending workers and contractors to a job.

Source: iTWire

Thu, 07th Feb 2019

Virgin Media trials 8.5Gbps broadband in the UK

Virgin is using Arris DOCSIS and EPON technology across its existing fibre broadband network to bring speeds of around 8.5Gbps to 50 trial customers in Cambridgeshire.

Source: ZDNet Australia

Aussie Broadband kicks off network upgrade

NBN retailer Aussie Broadband is buying international capacity on four subsea cable systems, as well as upgrading its core network with Cisco.

Source: ZDNet Australia

Telstra plans $160m spend on Vic mobile network projects

Telstra has plans to invest more than $160 million on 600 mobile network projects in Victoria during the 2018-19 financial year, with the aim of eliminating black spots, improving data speeds and capacity.

Source: iTWire

Aussie Broadband taps Cisco for network upgrade

Aussie Broadband has announced plans for a national and international upgrade to support 500,000 users, in partnership with Cisco and Telstra.

Source: ARN

Wed, 06th Feb 2019

Aussie Broadband kicks off enormous core overhaul

Aussie Broadband has started a major core network upgrade flagged in September last year, deploying new Cisco routers and boosting capacity between its core data centres as well as on intercapital and international routes.

Source: iTnews Australia