Broadband News

Fri, 19th Oct 2018

Government should have better Telstra USO info: Audit committee

The joint audit committee wants more information across cost savings and the number of phone services being provided by Telstra under the USO, as well as Telstra's net costs in supplying these.

Source: ZDNet Australia

ACCC hits hard with $170 million in penalties for consumer law breaches

The communications and telecommunications sector, including major telcos like Telstra, was under the glare of the spotlight of the competition watchdog, the ACCC in the 2017-2018 financial year, when it secured nearly $170 million in penalties for breaches of competition and consumer laws.

Source: iTWire

Thu, 18th Oct 2018

Anti-piracy bill takes aim at ‘cyberlockers’, search engines

The government has introduced a bill that will significantly widen the scope of Australia’s site-blocking laws.

Source: Computerworld

Piracy site-block laws to be expanded

The government's piracy site-block amendment expands injunctions to search engine providers, reduces the burden of proving that a site is hosted outside of Australia, and expands it to sites that not only have the 'primary purpose' to those that have the 'primary effect' of infringing copyright.

Source: ZDNet Australia

New anti-piracy laws to target search engines

The government wants to significantly expand the scope of laws that currently allow copyright owners and licensees to seek court orders forcing Australian Internet service providers (ISPs) to block their customers from accessing sites that facilitate online piracy.

Source: Computerworld

NBN Co claims decrease in some categories of complaints

The NBN Co, the company rolling out Australia's national broadband network, has welcomed what it says is a drop in the number of complaints about retail services offered over the network in the second half of the financial year 2017-18, compared to the first half of the same year.

Source: iTWire

Wed, 17th Oct 2018

Spirit Telecom wins $1.7M Vic Govt contract in NBN alternative play

​Publicly-listed Spirit Telecom has been awarded $1.7 million to deliver high-speed broadband to the city of Horsham as an alternative to the NBN.

Source: ARN

YouTube confirms major technical issues

YouTube says it is working to fix problems preventing access to videos hosted on the service.

Source: Computerworld

Optus customers refunded $31M over third-party billing services

Optus has paid approximately $12 million to customers affected by its third-party billing services, with third party providers refunding another $19 million to Optus customers.

Source: ARN

Telstra says it could buy NBN when sold

Telstra has raised the prospect of its newly split out infrastructure business InfraCo making a commercial play for the NBN, should the government proceed to privatise the network in future.

Source: iTnews Australia

Telstra's board may be angry about the protest vote, but they have only themselves to blame

Telstra chair John Mullen says executives are paid too much and bonuses are too complex, but his board has only itself to blame for a massive protest vote, writes Stephen Letts.

Source: ABC News

Cake shop owner fears Telstra payphone will sink his business

A cheesecake shop owner in Melbourne's CBD says a payphone which includes a billboard over 2.5 metres high is blocking his shop front, and should be moved down the street to sit in front of Telstra's store instead.

Source: ABC News

Optus, you have a problem: Telco giant fuels complaints to ombudsman

Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes — and they're mostly about mobile services.

Source: ABC News

Telco complaints 'turning the corner': TIO

NBN complaints to the TIO are trending down despite more premises being activated, the TIO has revealed.

Source: ZDNet Australia

Telstra attracted most complaints in 2017-18, says TIO

Telstra residential and small business customers were the most vociferous complainants about phone and Internet issues in the last financial year, generating 82.528 complaints, a year-on-year increase of 7.7%, according to figures from the TIO released on Wednesday.

Source: iTWire

Tue, 16th Oct 2018

Telstra calls for near halving of NBN wholesale price

Telstra CEO Andy Penn wants a AU$20 chop to the pricing charged to retailers by NBN.

Source: ZDNet Australia

Telstra chair says execs are overpaid, and a shareholder backlash shows they agree

Telstra chair John Mullen says Australian executives are generally paid too much, and his shareholders agree, with almost two-thirds rejecting the company's latest remuneration report.

Source: ABC News

Telstra CEO demands $20 a month NBN price cut

Telstra CEO Andy Penn has called for a “more than $20” a month cut to NBN Co’s wholesale charges because reseller margins are “rapidly falling to zero”.

Source: iTnews Australia

Telstra profits down as NBN, increased mobile competition impacts business

Telstra has taken a hit to its bottom line for the second year running, according to full-year 2018 results released today revealing net profits fell by 8.9% to $3.5 billion despite a 3% increase in revenues to $29 billion.

Source: iTWire

Telstra pins its financial woes on government

Telstra has laid the blame for its financial problems squarely at the feet of the federal government, savaging the NBN policy for taking a financial bite the size of Qantas out of the telco’s profitability.

Source: iTnews Australia

Telstra expects profit to be cut in half after full NBN roll out

Telstra chairman John Mullen told shareholders today that the telco's net profit is expected to be cut in half after the NBN is fully rolled out.

Source: ARN

NBN still to get 'face time' with many Aussies but if you have it, you communicate more

A new report called "Connecting Australia" by NBN Co tells us people who have the fast version of the NBN use it to connect more with family and friends, in what is yet another report stating the obvious.

Source: iTWire

eSIMs: telcos fear losing users, claims Boost founder

Mobile virtual network operator Boost Mobile claims telecommunications carriers in Australia are holding back on supporting eSIMs as they may well end up losing customers.

Source: iTWire

Mon, 15th Oct 2018

Mobile blackspots round 4 opens for applications

Mobile operators can now apply for a slice of the AU$25 million funding under the fourth round of the Australian government's mobile blackspots program.

Source: ZDNet Australia

Mozilla brands Assistance and Access Bill as

​Mozilla has called the Assistance and Access Bill intentionally vague on the "form and extent of what might be compelled by a TCN".

Source: ARN

Lycamobile again runs foul of court with hefty fine

Mobile service provider Lycamobile has been penalised $25,000 for underpaying an employee’s wages, including full overtime entitlements.

Source: iTWire

Labor not ruling out writedown of NBN: Rowland

The Australian Labor Party is keeping open the option of writing down the value of the national broadband network if it were to win the next federal election, according to Shadow Communications Minister Michelle Rowland.

Source: iTWire

Telcos want exemption from emergency fuel rationing

Australian telcos have applied to be exempt from rationing during a liquid fuel supply emergency.

Source: iTnews Australia

Cisco raises “grave concerns” over Assistance and Access Bill

Cisco has raised "grave concerns" over the Assistance and Access Bill stating it is essential that "we avoid the false dilemma of trade-offs" between privacy and security.

Source: ARN

Australia encryption bill will weaken cyber security, warns Apple

Apple has raised concerns about the Assistance and Access Bill, arguing its “dangerously ambiguous” wording will create a risk to weakened cyber security.

Source: ARN