Broadband News

Mon, 19th Nov 2018

NBN Co ARPU still stuck as losses continue to mount

The NBN Co, the company rolling out Australia's national broadband network, has made no progress on raising the average revenue per user, which remains stuck on $44, the same as that recorded for full-year 2018, even though other metrics have shown an increase.

Source: iTWire

No need to keep encryption-busting capabilities secret: Internet Australia

Smart criminals will avoid using systems with the ability to be tapped, Internet Australia chair Dr Paul Brooks has said.

Source: ZDNet Australia

Fri, 16th Nov 2018

New horizons open up for NBN Co’s Sky Muster satellite service

Changes to how NBN Co operates its satellite service will open up new possibilities for the company to manage traffic as demand continues to grow for connectivity in regional Australia.

Source: Computerworld

Labor says 'mish-mash of recommendations' will not help telco consumers

The Australian Labor Party says Communications Minister Mitch Fifield has finally dumped his original plan to abolish the Telecommunications Industry Ombudsman after the government put forward a list of recommendations that it said would strengthen the role of the TIO.

Source: iTWire

Thu, 15th Nov 2018

Telstra BGP routing error hits other Australian ISPs

Australia's biggest telco Telstra took down part of the Internet in the country on Thursday morning due to a stuff-up with the routes it advertised through the border gateway protocol.

Source: iTWire

Govt to pressure telcos to host call centres onshore

Australian internet providers and telcos are set to be “encouraged” by the government to set up onshore call centres to handle escalated complaints.

Source: iTnews Australia

CA welcomes telco safeguards review but sounds note of caution on TIO

Telecommunications industry lobby group, Communications Alliance, has welcomed the Australian Government’s decision to “retain” the Telecommunications Industry Ombudsman (TIO) as part of the strengthening of safeguards for telco consumers – but cautioned against Government recommendations that could threaten the TIO’s independence.

Source: iTWire

Government looks to further boost telco consumer protections

The Australian Government has made recommendations for further protections for telco consumers, including a strengthening of role of the Telecommunications Ombudsman.

Source: iTWire

Wed, 14th Nov 2018

Greens propose $250m NBN migration assistance fund

The Australian Greens have called for a $250 million “NBN migration program” established to assist a greater number of people to take up services on the network.

Source: iTnews Australia

Greens flag AU$1.5 billion NBN policy, Aussie GDPR, data retention repeal

The Greens party wants to invest AU$1.5 billion to make the NBN more equitable, AU$100 million in video game development, and AU$63 million in digital inclusiveness, as well as repealing data retention and setting up a Digital Rights Commissioner and GDPR-esque laws.

Source: ZDNet Australia

ACMA: 41 telcos failed NBN complaints process audit

The ACMA kicked off an audit of compliance with its new NBN complaints-handling process rules, finding that all 41 telcos investigated were in breach of the standard.

Source: ZDNet Australia

Optus boosts investment in SA network by another $23.6 million

Australia’s second largest telco Optus is investing a further $23.6 million into its South Australian network, building more than 40 new sites by the end of March next year in a move aimned at improving network coverage and to deliver faster download speeds for customers.

Source: iTWire

Telcos drag the chain on meeting new compliance standard

Australia’s telcos are dragging the chain in meeting a new compliance standard requiring them to clearly set out minimum complaints-handling requirements and processes.

Source: iTWire

ABS may stop counting Internet access in 2021 census

The Australian Bureau of Statistics has floated the idea of no longer bothering to collect data on household internet connections in the 2021 census.

Source: iTnews Australia

Tue, 13th Nov 2018

Local councils and taxi commission continued to seek telco metadata: Comms Alliance

The Communications Alliance has detailed a list of agencies that tried to access telco metadata following the introduction of Australia's metadata retention regime.

Source: ZDNet Australia

NextDC strikes INDIGO cable deal with Superloop

Connection to the INDIGO subsea cable system will be offered from NextDC’s P1 and P2 data centres in Perth as well as its Sydney S1 and S2 facilities.

Source: Computerworld

NBN Co gives first sign its FTTC targets are achievable

NBN Co has given its first signs that its FY19 activation target for fibre-to-the-curb (FTTC) premises is achievable, hitting just under 20 percent of that target after the first quarter.

Source: iTnews Australia

ACCC figures reveal telcos buying more NBN capacity

Figures released today by the Australian Competition and Consumer Commission reveal that the average NBN bandwidth per household increased in the three months to 30 September — from 1.66 megabits per second at the end of June, to 1.71Mbps.

Source: Computerworld

Almost half of NBN users now on 50Mbps or higher plans: ACCC

More than half of all NBN customers on FttP, FttN, FttC, and HFC connections are now on the highest two plans widely available.

Source: ZDNet Australia

Mon, 12th Nov 2018

Optus switches on new mobile tower in Bendigo region

Optus has switched on a new mobile tower at Jackass Flat in the Bendigo region to address a known black spot identified by the community.

Source: iTWire

NBN Co proposes to unmeter some Sky Muster traffic

NBN Co is proposing to offer Sky Muster satellite users a major concession by unmetering certain types of traffic including web browsing and software updates, as well as allowing services to burst above 25Mbps.

Source: iTnews Australia

New NBN satellite service to support ‘bursting’, some unmetered services

NBN Co is preparing to launch a family of new satellite services that will potentially support burst speeds in excess of the base 25 megabits per second download speed.

Source: Computerworld

NBN Co boosts wholesale data allowances for satellite users

A week ahead of announcing its first-quarter results for fiscal 2019-20, the NBN Co has announced new plans for its wholesale satellite customers which will not count data used for email, Web browsing and critical software updates towards monthly data allowances.

Source: iTWire

Fri, 09th Nov 2018

Telstra CFO to resign for Tesla

Tesla has named Telstra's chief financial officer Robyn Denholm as board chair, fulfilling a demand by the US Securities and Exchange Commission to strip the job from Elon Musk.

Source: ARN

Optus half-year profits fall by a fifth due to NBN migration charges

Optus has seen a 20% fall in profits year-on-year for the first half of its 2018 fiscal year, with Australia's second biggest telco reporting $259 million in net profit for the period against $325 million for the first half a year ago.

Source: iTWire

Thu, 08th Nov 2018

Optus 4G availability tops 90 percent: OpenSignal

Telstra has the fastest 4G speeds, Optus has the highest 4G availability, and Vodafone has the lowest latency, according to OpenSignal's latest report.

Source: ZDNet Australia

NBN Co faces FTTC skills squeeze

NBN Co is on track to complete the roll out of its network by June 2020 but the government-owned company is still dealing with a range of engineering challenges, according to its chief network deployment officer, Kathrine Dyer.

Source: Computerworld

How the NBN rollout avoided sacred sites

Providing NBN coverage across areas such as Alice Springs and Broome involved circumventing Indigenous sacred sites, the company's chief network deployment officer has described.

Source: ZDNet Australia

Vodafone's infrastructure boost to combat 'not great' iPhone launches

Vodafone Australia provisioned extra cloud infrastructure and set up new monitoring systems for Apple’s iPhone XS and XS Max launch to avoid a repeat of last year when its sites fell over due to the load.

Source: iTnews Australia

Optus to launch 5G across Canberra and Brisbane in January

Singtel's first-half FY19 financial results report said Optus would launch 5G first in Canberra and Brisbane at the start of next year, with Australia's remaining capital cities to follow by March 2019.

Source: ZDNet Australia