Broadband News

Thu, 11th Jun 2020

Fixed wireless tower opposition and rocks saw 500 premises bumped onto NBN satellite

The company responsible for deploying the National Broadband Network (NBN) across Australia has detailed why 500 premises across the South Australian electorates of Boothby and Mayo were shifted onto satellites and did not get fixed line or fixed wireless service.

Source: ZDNet Australia

Telstra NBN just got more affordable

You’re only a few clicks away from a cheaper Telstra plan for the next year, and because Telstra’s NBN plans are contract free you won’t get stung with any early exit fees if you choose to leave once the discount runs out.

Source: WhistleOut

Wed, 10th Jun 2020

Cheap NBN plans under $50

Looking to get a cheap NBN plan? There are plenty of top quality budget plans on the market to choose from.

Source: WhistleOut

Southern Phone takes title of most complained about telco in Comms Alliance report

After a six-month stint at the top of the Communications Alliance Complaints in Context report, MyRepublic has relinquished its title of Australia's most complained about telco, with Southern Phone picking up the mantle.

Source: ZDNet Australia

How to get speeds faster than NBN 100

NBN 250 and NBN 1000 plans are here. Here's everything you need to know about these new NBN plans with speeds faster than 100Mbps.

Source: WhistleOut

Tue, 09th Jun 2020

Drop in consumer complaints about telcos

Complaints about telco services by telecommunications consumers dropped nearly 14% in the three months of the January to March quarter this year, compared to the same quarter last year, according to the latest report from telecommunications lobby group Communications Alliance.

Source: iTWire

Telstra's Belong moves to fully digital support model

Telstra-owned Belong accelerated plans to switch to a fully digital customer support model after COVID-19 slashed the capacity of its contact centres and caused 11,000 unanswered requests to pile up.

Source: iTnews Australia

Mon, 08th Jun 2020

Facebook unafraid of scrutiny as ACCC probes Giphy deal

Social media giant Facebook says it's ready to work with the Australian competition regulator, which has launched an investigation into its latest acquisition.

Source: SMH

Sun, 07th Jun 2020

National Broadband Network connections reach 11.5 million ‘milestone’

Connections to the National Broadband National Broadband are ahead of schedule - with 11.5 million home and businesses already connected - and the Government announcing that NBN Co, the builders of the network, have already reached their 2019-20 end-of-year target.

Source: iTWire

Fri, 05th Jun 2020

Telco ordered to unmask anonymous writer of negative Google review

A Melbourne dentist who says a bad Google review profoundly affected his teeth-whitening business has a "significant" breakthrough in his court action to unmask the anonymous reviewer.

Source: ABC News

Thu, 04th Jun 2020

NBN Co rezones 42,000 premises from wireless to satellite, fixed-line

NBN Co has shifted around 42,000 premises designated to receive fixed wireless into its fixed-line and satellite footprints instead after being unable to secure land or support to build new towers.

Source: iTnews Australia

Home Affairs considers expanding the list of agencies who can access metadata

The Department of Home Affairs has been working to broaden the list of agencies who can access metadata under the Telecommunications (Interception and Access) Act 1979.

Source: ZDNet Australia

NBN moves coronavirus CVC boost cut off date to August 19

The company responsible for deploying the National Broadband Network (NBN) across Australia announced on Thursday it was moving the cut off date for its coronavirus-related capacity boost to August 19.

Source: ZDNet Australia

NBN Co extends additional data capacity till August

​NBN Co has extended its offer to provide internet providers additional data capacity at no extra cost until 19 August to help support user broadband needs.

Source: ARN

Increased broadband demand pushes NBN satellite connections past 100,000 mark

More than 100,000 Australian homes and businesses now receiving fast broadband through the National Broadband Network’s the Sky Muster satellite service, with increasing demand for the service as new customers are added to the network.

Source: iTWire

Wed, 03rd Jun 2020

Google faces $5B lawsuit for tracking 'private' internet use

​Google has been sued in a proposed class action accusing the internet search company of illegally invading the privacy of millions of users by pervasively tracking their internet use through browsers set in "private" mode.

Source: ARN

Amaysim buys OVO Mobile for up to $15.8m

Amaysim is continuing a long trend of snapping up fellow mobile virtual network operators, this time paying up to $15.8 million for OVO Mobile’s 77,000 subscribers.

Source: iTnews Australia

Tue, 02nd Jun 2020

NBN Co admits to misleading Canberrans already connected to fast broadband

NBN Co will reimburse households and businesses in Canberra after it admitted to misleading consumers into thinking they would lose their internet services if they failed to switch to the NBN.

Source: ABC News

Aussie Broadband signs 2300 users to cheaper gigabit NBN plans

Aussie Broadband has signed up almost 2300 customers to NBN Co’s new gigabit plans since they launched at the end of last week, providing the first indication of demand for the services.

Source: iTnews Australia

Top 10 NBN providers and their NBN plans compared

There are dozens of NBN providers, so how do you make a good decisions about which to do business with. Here is a guide to how to pick the best NBN provider for your home or business.

Source: WhistleOut

Government lauds ‘critical role’ of NBN in fight against Covid 19

The Federal Government says the growing shift to use of online services by Australians during the COVID 19 pandemic demonstrates the critical role of the National Broadband Network (NBN) in boosting the nation’s productivity, connectivity and social cohesion.

Source: iTWire

Australians increasingly shift online to access services during COVID-19

Lifestyle habits of Australians have undergone a major shift since the COVID-19 pandemic first hit, with record numbers of Australians exploring online substitutes for everything from access to health support services to exercise, skills training and entertainment, according to new survey by NBN Co, the operators of the National Broadband Network.

Source: iTWire

Mon, 01st Jun 2020

Australian bushfires impacted 1% of all NBN services

The company responsible for deploying the National Broadband Network across Australia has revealed the extent to which the black summer bushfires of 2019-2020 impacted its network.

Source: ZDNet Australia

Fri, 29th May 2020

NBN to get 250Mbps on entire HFC network by June 2021, only 7% can get 750Mbps

The wholesale pricing changes flagged by the company responsible for deploying the National Broadband Network (NBN) across Australia at the end of 2019 came into force on Friday, and along with the new 100/20, 250/25, and 1,000/50Mbps speed tiers, a bunch of caveats were also released.

Source: ZDNet Australia

Foxtel vs. Binge vs. Stan vs. Netflix vs. Amazon: Streaming services compared

The streaming revolution is now in full swing; TV's biggest shows are no longer on free-to-air networks, but on streaming services like Netflix, Foxtel Now, Stan, Binge and Amazon Prime Video. To help you pick, we've taken a look at the ins and outs of the four major streaming services on offer in Australia.

Source: WhistleOut

NBNCo boosts broadband network speeds to satisfy ‘customer demands’ for higher speeds

National Broadband Network operator NBN Co has launched new higher speed Internet plans in response to what it says has been strong demand for higher speed services from new customers. The plans include a new “close to” 1Gbps service.

Source: iTWire

NBN Co limits gigabit services to just 7 percent of HFC footprint

NBN Co has revealed it won’t offer 250 Mbps and up to gigabit speeds to its entire HFC footprint, constraining availability of the new high-speed plans to a subset of HFC users for at least a year.

Source: iTnews Australia

Thu, 28th May 2020

Telstra's Super Savings start at $240 for this year's smartphones and more

Handsets like the iPhone XS and Samsung Galaxy S20 will get a $10 discount every month for 24 months, but others like the Galaxy A90 and Pixel 4 will get the discount along with a heavily reduced outright phone cost on top.

Source: WhistleOut

Broadband data demand remains above pre-COVID-19 levels: NBN Co

Broadband data demand on the National Broadband Network’s main wholesale access service has remained above pre-COVID 19 levels, according to the network operator, NBN Co.

Source: iTWire

Aussie Broadband claims first NBN portal for service managers

Aussie Broadband has updated its end-to-end online sign-up for enterprise NBN services to encompass businesses and MSPs, claiming it is the first to do so at this scale.

Source: ARN