Broadband News
Thu, 19th Dec 2019
Almost all of Vodafone's plans have "unlimited" data now
Vodafone's "data that never ends" is now available on more plans than ever.
Source: WhistleOut
NBN impersonations most common phone scam in 2019
Scammers impersonating NBN representatives were the most reported scam to the Australian Media and Communications Authority (ACMA) during 2019.
Source: ARN
NBN Co to trial 750/50Mbps as 'near gigabit' HFC tier
NBN Co is set to trial what is effectively a 750/50Mbps tier as a near gigabit plan for the hybrid-fibre coaxial (HFC) portion of its network.
Source: iTnews Australia
Govt to auction more mobile broadband spectrum in 'late 2021'
The government is set to auction extra mobile broadband spectrum in late 2021 that will be freed up in a reorganisation of the 850MHz and 900MHz bands.
Source: iTnews Australia
Most complained-about telcos revealed in Communications Alliance report
The most complained about telecommunications providers have been revealed in the first 'expanded' Complaints in Context report by the Communications Alliance.
Source: ARN
Australian telcos to provide roaming alerts beyond SMS
The Australian Communications and Media Authority (ACMA) has announced from July 2020 that Australian telcos will need to alert users of roaming charges through alternative means as well as SMS.
Source: ZDNet Australia
Wed, 18th Dec 2019
MyRepublic crowned most complained about in Comms Alliance 'expanded' report
It is the first 'expanded' Complaints in Context report to be released since the Telecommunications Consumer Protections code was enforced in August.
Source: ZDNet Australia
iiNet blames hardware fault for six-day email brown-out
iiNet has revealed that a hardware problem is behind the five-days-and-counting email brown-out experienced by customers of its Netspace sub-brand.
Source: iTnews Australia
NBN Co offers holdouts half-price internet for a year
NBN Co is hoping to drive take-up in the fixed line footprint with a “first timers discount” that gives half-price internet for a year to new users that have so far rebuffed offers to join.
Source: iTnews Australia
NBN Co pitches new incentives to resellers for business boost
NBN Co is planning to introduce new incentives for its channel partners and RSPs from January in a bid to boost business NBN services uptake.
Source: ARN
iiNet hit by five-day mail outage
Customers of iiNet’s sub-brand Netspace have had trouble accessing email for at least five days, and the ISP can’t say when normal service will be resumed.
Source: iTnews Australia
Tue, 17th Dec 2019
Canberra flags wholesale benchmarks for NBN and infrastructure providers in 2020
The Australian government has released the second tranche of its consumer safeguards review, following its first release a year prior.
Source: ZDNet Australia
Telco resellers face new rules amid consumer safeguards overhaul
New rules governing how telecommunications RSPs deal with their customers and provide services could come into play under new recommendations.
Source: ARN
NBN Co faces "aggregate" reliability standards
NBN Co’s connection and repair timeframes and keeping of appointments “need to improve beyond what is being currently offered”, a report released by the government says.
Source: iTnews Australia
Exetel hit with ACMA fine over delay in lodging complaints reports
Internet service provider Exetel has been fined $12,600 by the Australian Communications and Media Authority for failing to lodge complaints reports on time.
Source: iTWire
Exetel fined for failing to comply with complaints rules
Exetel has forked out $12,600 for an infringement notice issued by the Australian Communications and Media Authority (ACMA) for failing to lodge complaints reports on time.
Source: ARN
Mon, 16th Dec 2019
It's back: 100GB Optus network phone plan for $28 per month
One of Australia's newest telcos, Circles.Life, is slinging a 100GB plan for just $28 per month.
Source: WhistleOut
Canberra squares up to 5G safety concerns as pace of rollout picks up
The federal government has pledged $9m to address community concern about the safety of 5G, as the rollout of the next generation of mobile technology gathers pace.
Source: SMH
Thu, 12th Dec 2019
Aussie Broadband introduces cheaper NBN 100 / 20 plans
Aussie Broadband has rejigged its plan range with the introduction of new NBN 100 / 20 plans.
Source: WhistleOut
The ACCC is going to need a standard speed measurement for one ADSL2+
On Wednesday, the Australian Competition and Consumer Commission (ACCC) published the submissions to its inquiry into the lower end of the NBN market, launched in October.
Source: ZDNet Australia
Govt to provide $26.9m for ACCC to monitor digital platforms
The Federal Government will provide $26.9 million for the Australian competition watchdog to keep an eye on competition issues arising with digital platforms, with the ACCC to set up a special unit for this purpose.
Source: iTWire
NBN Co opposes regulating NBN service pricing
NBN Co has strongly opposed the Australian Competition and Consumer Commission’s prospect of regulating prices of entry level NBN services.
Source: ARN
TPG 'contemplates' future of sub-$60 NBN plans
TPG has threatened to pull its cheapest sub-$50 a month NBN plans off the market - and potentially all 12Mbps plans it offers, which could cause major repercussions for price-sensitive users.
Source: iTnews Australia
Wed, 11th Dec 2019
NBN Co challenges Australia's $60 broadband 'sweet spot'
NBN Co is fighting a government-led bid to create an unlimited “entry-level” product for $60 a month by challenging the extent to which that sweet spot ever existed in Australia’s broadband market.
Source: iTnews Australia
Vocus calls NBN Co's constant price discounts a "con"
NBN Co’s use of temporary discounts and waivers to change its prices are a “con” that result in little more than “sugar hits” for internet providers and end users, according to Vocus.
Source: iTnews Australia
Aussie Broadband pins unlimited 100/20Mbps plan as new NBN flagship
In the wake of National Broadband Network announcing its new pricing structure at the end of November, Aussie Broadband has unveiled a new set of residential plans.
Source: ZDNet Australia
Tue, 10th Dec 2019
Save $10 per month on most Telstra mobile plans
Telstra is discounting most of its mobile plans by $10 per month for your first 12 months.
Source: WhistleOut
Accessible Telecoms made easier with Vodafone: ACCAN
People with disability will now be able to access in-store information about telco products suited to their needs through a new partnership between disability telecommunications service Accessible Telecoms and Vodafone Australia.
Source: iTWire
Optus completes 5G data call using 2300MHz spectrum
Optus is claiming to have made the world's first 5G data call using 2300MHz spectrum.
Source: ZDNet Australia
Optus and Ericsson make 5G call over 2300MHz
Optus has made its first 5G data call over 2300MHz spectrum in what is being claimed to be a world-first by a telecommunications carrier.
Source: ARN