Broadband News

Mon, 06th Apr 2020

COVID-19: GPs get free telehealth services from NBNCo

Australian doctors in general practice clinics will get free delivery of enhanced telehealth services with upgrades to the system delivered by NBN Co in response to the COVID-19 pandemic.

Source: iTWire

Daytime NBN speeds are as good or bad as usual: ACCC

Although the amount of data going through NBN's network has increased by 70% during the day and is still sitting below the pre-coronavirus 9 pm peak, the Australian Competition and Consumer Commission (ACCC) has said speeds on the network have remained where they were before the pandemic.

Source: ZDNet Australia

Zoom concedes custom encryption is substandard as Citizen Lab pokes holes in it

Citizen Lab, a research group within the University of Toronto, has been able to drive a proverbial truck through the encryption used by video conferencing app Zoom.

Source: ZDNet Australia

Sun, 05th Apr 2020

Zoom meetings weakly encrypted and get keys from China

Technical analysis of how the very popular video conferencing app encrypts meeting data has found significant weaknesses and dubious practices, leading researchers to warn governments and others who need confidentiality to be protected not to use the software.

Source: iTnews Australia

'No certainty' to Optus telco tower sale

​Optus parent company Singtel has said there is no certainty of a deal to sell its telecom towers in Australia following a media report that the telco operator was preparing to put the assets, estimated at $2 billion, on the block.

Source: ARN

Mobile phone tracking should be used to stop virus

Mobile technology, used with appropriate judicial oversight, should be deployed as an efficient and cost-effective tool in the fight against COVID-19.

Source: SMH

Mobile phone location data used to track Australians' movements during coronavirus crisis

Vodafone has provided mobile phone location data to the federal and NSW governments to monitor whether Australians are following social distancing restrictions.

Source: SMH

Sat, 04th Apr 2020

Google location data shows Australia grinding to halt

Google has published a set of reports using the location data it collects from users via its services and software such as Maps to provide insights into how COVID-19 movement restrictions worldwide are affecting communities' mobility.

Source: iTnews Australia

Bandwidth usage increases by 25%, says Aussie Broadband

Evening peak broadband usage has increased by 25%, with millions of Australians now isolated at home because of COVID-19, according to telcommunications and broadband services provider Aussie Broadband.

Source: iTWire

Fri, 03rd Apr 2020

Vodafone and Optus offer healthcare workers free mobile service

In an initiative homogeneous to that for volunteer firefighters​ earlier this year, both Vodafone and Optus will pay registered health care professionals postpaid bills for the next two and three months, respectively.

Source: WhistleOut

Thu, 02nd Apr 2020

Optus offers free three-month postpaid mobile services to health workers

Australian telco Singtel Optus has said it will waive postpaid mobile access charges for health workers for the next three months, in recognition of their efforts to prevent spread of the coronavirus in the community.

Source: iTWire

NBN Co records highest ever peak throughput of 13.8Tbps

NBN Co has revealed that data flowing through its access network peaked at 13.8Tbps last Friday at 9.15pm AEDT, about 25 percent above levels a month ago.

Source: iTnews Australia

ACCC stands by rebate hike for missed NBN appointments

​The ACCC has indicated it intends to push on with its efforts to raise the rebate paid by NBN Co for missed appointments from its current rate of $25 to $75, as it presses pause on two NBN-related inquiries.

Source: ARN

ACCC pauses NBN inquires until coronavirus pandemic stabilises

The Australian Competition and Consumer Commission (ACCC) has announced it would pause its NBN entry-level access pricing and wholesale service standards inquiries to allow the industry to deal with the coronavirus pandemic that is sweeping the planet.

Source: ZDNet Australia

Broadband services drive up NBN data demand to record weekly high

Video conferencing, video streaming and accessing cloud-based office applications have driven a large increase in data demand on the NBN access network as more Australians turn to their broadband services for work, education and entertainment, according to a new report.

Source: iTWire

Telstra says COVID-19 leads customers to cancel technician visits

Telstra has revealed current and prospective NBN customers are cancelling technician appointments or blocking site entry over COVID-19 concerns.

Source: iTnews Australia

Wed, 01st Apr 2020

Coronavirus and the internet — new data shows which cities are winning and losing

As millions of Australians turn to their home internet connections for work because of COVID-19, data shows some cities' internet is more clogged than others.

Source: ABC News

NBN satellite complaints spike over back end of 2019

The number of complaints received by Australian telcos over the past 12 months has dropped by almost one quarter, according to figures released by the Australian Communications and Media Authority (ACMA) on Wednesday.

Source: ZDNet Australia

NBN Co authorised to join forces with top telcos to maintain Australia’s connectivity

The ACCC has temporarily granted NBN Co and Australia's five largest telcos authorisation to form a special working group to keep businesses and consumers connected and supported during the spread of the COVID-19 coronavirus.

Source: ARN

Labor calls for free NBN broadband access for families, children

The Australian Labor Party has called for an NBN rebate — and free NBN broadband access for a period of at least 12 months — to help connect families and children with no Internet at home, ensuring access to broadband for children it says are potentially missing out on the benefits of connectivity.

Source: iTWire

NBN Co, telcos get ACCC authorisation to co-operate during COVID-19 crisis

National Broadband Network operator NBN Co and five retail service providers have been authorised by the competition regulator the ACCC to work together on measures to keep telecommunications networks operating effectively during the COVID-19 crisis.

Source: iTWire

Tue, 31st Mar 2020

Sharp drop in consumer complaints to telcos: ACMA

Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.

Source: iTWire

Mon, 30th Mar 2020

You know it's bad when even Telstra is telling you to stay home

We should all be staying home as much as possible right now, but just in case, that wasn't clear enough, Telstra is offering up another reminder.

Source: WhistleOut

Australia 86th of 159 countries when it comes to cost per Mbps

Australia stands 86th in the world when it comes to the cost of an Mbps of broadband data, according to a study by vouchercloud, a company that belongs to the global e-commerce marketplace Groupon. The data showed that Australians pay US$1.15 (A$1.86) per Mbps.

Source: iTWire

No large files during day and evening, Comms Alliance pleads

Australia's telecommunications industry body the Communications Alliance is asking broadband subscribers to consider ways to lower data traffic during peak hours to mitigate network overloading caused by an increasing number of people self-isolating and working from home.

Source: iTnews Australia

Aussie Broadband rallies industry behind NBN Co

Aussie Broadband managing director Phillip Britt is rallying internet providers to get behind NBN Co and its team as they put in “insane hours” and alter work practices “to keep everything running” for internet users.

Source: iTnews Australia

Fri, 27th Mar 2020

Telstra tells iOS users to stay home

Australian incumbent telco Telstra is telling users of iOS devices to stay inside and not come out.

Source: ZDNet Australia

COVID-19 lockdowns, self-isolation measures put Internet under pressure

Internet infrastructure is being put under significant pressure as rolling lockdowns begin to bite as COVID-19 and associated self-isolation measures transform working practices, according to data from a commercial spin-off from Monash University.

Source: iTWire

Thu, 26th Mar 2020

Telstra cuts up to $15 per month from mobile broadband plans for 12 months

Telstra has cut the price of the majority of its mobile broadband plans by between $10 and $15 per month, with plan prices now starting at $15 per month for 10GB.

Source: WhistleOut

Optus is bringing onboard 500 new customer care staff

Optus is putting on 500 new staff in customer service and support, including 300 who will start tomorrow, to rebuild capacity in the wake of call centre closures offshore.

Source: iTnews Australia